Front Desk Medical Assistant

Snapshot of key accountabilities: You will be responsible for providing information and services under the supervision of our Health Center Leadership. Essential functions include:

• Administrative duties include answering phones, making appointments, taking messages, transferring records for patients, and ensuring completion of health center records and required forms
• Provide patients with non-judgmental pregnancy options and make referrals for service based on the patient’s choice
• Perform medical and social history intake and provide education as indicated for the services patients are seeking as directed by the supervisor/clinician on duty
• Complete basic lab work and follow procedures as required by licensing entities
• Perform all recordkeeping duties related to patient care with accuracy
• Perform housekeeping and stocking duties as needed
• Complete HIPAA and OSHA training and other training as required

Skills and experience required:

• 2 years experience in a health center or medical office (preferred)
• Medical Assistant certification (preferred)
• Bilingual in Spanish preferred
• Exquisite customer service skills required
• Bilingual in Spanish preferred
• Understanding of HIPAA highly desired
• Family planning care and reproductive rights experience helpful
• Prior experience working in electronic health records system is preferred
• High School graduate or equivalent required

Why join Planned Parenthood?

• We live our values every day, providing exemplary and high quality education and health care and fighting for the right to have access to high quality and affordable health care for all
• We operate in a progressive and fast paced environment
• We pride ourselves on our cohesive and inclusive professional team
• We offer extensive training (online and shadowing) before you get on the floor
• We offer a generous benefits package including a 403b match

What does it take to thrive here?

• A strong commitment to our mission and values
• Ability to relate to and care for diverse populations and communities
• Conscientious and cooperative – needs to do what is expected and do it right
• Careful, thorough and accurate with details
• An unselfish person motivated by a strong sense of duty
• Stable and dependable
• Friendly and pleasant demeanor – you make others feel comfortable

Benefits and Compensation:

• Hourly compensation range: Starting at $17.00/hour
• Eligible for all applicable benefits effective the first of the month following 60 days from your hire date.
• Paid Time Off, accrues immediately but can't be taken until after 90 full days of employment : 3 weeks of paid time off, 10 recognized Holidays in addition to PTO, 1 personal day, and birthday.