Interested in being a part of one of the leading prominent providers of reproductive and sexual health care in the United States? This role is a large part of ensuring the people in our communities receive the health care they need and deserve while adhering to the highest standard of medical care with compassion, no matter what. Position Salary Range : $ 73, - $ 93, / year (Full Time, Exempt) Starting Pay : Although our full pay range is included above, the budgeted hiring range for this position is $ 73, $ $83, / year Plus… A Generous Benefits Package A predictable schedule Schedule : Full Time, FTE Monday- Friday, 9 am- 5 pm, with availability to support the team virtually in the evenings as needed.
- Schedule subject to change based on operational needs Health Center Schedule : Monday : 8am - 6pm Tuesday : 9am - 7pm Wednesday : 9am - 6pm Thursday : 9am - 7pm Friday : 8am - 6pm Saturday : 9am - 3pm Sunday : Closed Snapshot : In this role, you will serve as the Health Center Manager overseeing a team of clinicians, health center assistants, and assistant manager(s). The health center supports patient services that deal with sexual health, reproductive health, and abortion services. You will be hiring, training, and conducting performance reviews with fellow staff. You will also be responsible for facility management, compliance protocols, assisting in coordinating patient care, responding to patient complaints, managing productivity goals, and implementing various initiatives (such as rolling out new services). Monitoring, meeting, and exceeding Key Performance Indicators will be a key aspect of this role, as well as continuously identifying and implementing Productivity and Efficiency strategies. Key Approaches to the Work : Culture leader Organized systems-thinker Communication Inclusion and Equity Champion
Qualifications :
Education : High school degree. Bachelor's degree preferredExperience : 3-5 years of healthcare management and supervisory experienceSkills we look for in a manager :
Ability to work independently with a low level of supervisionExcellent communication skillsCapable of supervising, leading, and motivating a diverse staff especially while implementing operational changesCritical and creative thinkers who can see when and how processes can be improvedStrong time management skillsDesire to create an inclusive environment where all people feel a sense of belongingAbility to understand and maintain regulatory complianceEssential Functions :
Monitors health center flow to ensure quality patient care, timely appointments, minimize flow busters, and reduce staff burnoutMonitors and intervenes to improve performance indicators and benchmarksMonitors regulatory compliance with regards to Laboratory, CLIA, HIPAA, OSHA, Minor Abuse Reporting, pharmacy etc.Manages appointment templates to achieve access and budget goals.Markets and promotes health centerCoordinates incident reportingAssesses facility needs and coordinates cleanliness, maintenance, and improvement.Liaises with local law enforcementMonitors facility compliance with city building / business requirementsManages medical records archiving and destruction in coordination with medical recordsHandles and tracks customer complaintsOrders and receives supplies for health centerPrepares regular financial reports for submission to accountingIntervenes and deescalates in situations of upsetSupport volunteer programmingMaintains health center security systemPerforms other duties as assigned.Participates in abortion services (participation can include referrals, information, education, counseling, performing, scheduling, etc.)Essential Supervisory Functions
Supervision of Staff :
Guides and supervises employees; assigns and delegates tasks.Facilitates communication with employees and acts as an ambassador of house-wide initiatives, goals, and policies.Creates and maintains schedule to ensure department coverage. Collaborate with the human resources department when a staff need a leave of absence or requests an accommodation.Monitors and authorizes time sheets and time-off requests.Collaborates with Human Resources in the recruitment, hiring, and onboarding of staff.Provides professional development, training, and tools to ensure compliance and performance.Evaluates employee performance regularly and identifies and provides opportunities for development, coaching, and growth.Works to foster positive and productive communication and culture with and among staff.Promotes the Values and Service Standards, holds employees accountable to these standards and values, and leads by example.Ensures the quality and quantity of work according to established benchmarks and operational needs.Ensures implementation of policy and procedure.Identify and mitigate risks associated with employment laws such as discrimination and harassment in collaboration with the human resources department.Reviews and analyzes employment data, such as engagement and turnover, and proposes and implements changes.Department Manager :
Monitors department budget and spends responsibly.Monitors, gathers and reports on department data.Implements facility policy within department; identifies and resolves potential conflicts.Audits functions throughout department to ensure regulatory compliance.Communicates regularly on department successes, needs, obstacles, and recommendations.Benefits at PPRM include : A predictable schedule and dedicated individualized paid training401K / Safe Harbor Contributions (We contribute 3% of your pay to your 401K after 1 yr even if you don't)Medical / Vision / Dental, with extended mental health coverageEmployee Loan ProgramEmployee Assistance Program and WorkLife PartnershipPPRM Internal Benefits ProgramPaid Family Leave / Paid Parental LeavePTO and Sick TimeFloat Holidays (You pick your holidays)Bereavement LeaveAnd More!
COVID-19 Protocol : Vaccination against COVID-19 will no longer be a condition of employment. However, all Health Center / Patient or Community Facing Employees, must have the COVID vaccine or wear a mask at all times beginning November 1st. Proof must be uploaded upon hire. You will upload a picture or pdf of your vaccination card(s) prior to your start date.
Salary : $73 - $93
