Quality Technician

POSITION TITLE:     Quality Technician     

REPORTS TO:          Quality Manager

COMPANY DESCRIPTION:

Canyonside Labs specializes in the custom manufacturing of dietary supplements - capsules, liquids and powders. Through superior customer service, exceptional quality, short lead times and competitive pricing, Canyonside Labs is the industry-leading manufacturing partner for small to mid-sized brands. Canyonside Labs is committed to producing high-quality, safe, and compliant products. As an NSF 455-2 certified facility, we follow strict regulatory standards to ensure product integrity, safety, and consistency.

QUALIFICATIONS:

• Associate’s or Bachelor’s degree in Chemistry, Biology, Food Science, or a related field preferred (or equivalent industry experience).
• 2-4 years of experience in quality control within a manufacturing environment.
• Experience with quality testing methods, COA verification, and in-process inspections.
• Strong attention to detail and ability to interpret quality data and specifications.
• Proficiency in maintaining accurate documentation and batch records.
• Basic understanding of laboratory instruments and calibration procedures.
• Good communication skills and ability to collaborate with cross-functional teams.
• Proficiency in Google Suite (Google Sheets, Docs) or equivalent software for data entry and reporting.

JOB SUMMARY:  

The Quality Lead is responsible for executing and facilitating quality processes within our NSF 455-2 compliant dietary supplement facility. This role ensures raw materials, in-process products, and finished goods meet all established specifications and regulatory requirements. The Quality Lead works closely with Production, Regulatory and Supply Chain teams to ensure compliance with NSF 455-2, 21 CFR Part 111 (GMP), and FDA regulations preferred.

DUTIES:

• Conduct routine laboratory and visual inspections of raw materials, in-process products, and finished goods to ensure compliance with specifications.
• Review and validate supplier Certificates of Analysis (COAs) for accuracy and compliance with quality standards.
• Monitor and document in-process quality checks during encapsulation and bottling, ensuring adherence to GMP, NSF 455-2, and internal quality control standards.
• Assist in label reconciliation and packaging verification to ensure accuracy and regulatory compliance.
• Prepare and submit product samples for third-party laboratory testing, maintaining proper Chain of Custody (CoC) documentation.
• Identify, document, and report quality deviations, non-conformances, and out-of-specification (OOS) results.
• Conduct swab tests and sanitation monitoring to verify compliance with GMP sanitation standards.
• Monitor and track raw materials, work-in-progress (WIP), and finished goods to ensure compliance with quality standards and regulatory requirements.
• Maintain detailed logs, batch records, and test results in compliance with GMP and NSF 455-2 documentation requirements.
• Adhere to and enforce quality control policies in accordance with NSF 455-2, 21 CFR Part 111, and FDA regulations.
• Collaborate with Quality Assurance, Production, and Warehouse teams to ensure consistent quality and compliance.

PREFERRED SKILLS:

• Highly self-motivated individual who is comfortable working individually while managing multiple tasks efficiently to meet defined deadlines.
• Must be able to operate lab instruments needed for chemistry, microbiological analysis.
• Experience working in an NSF-certified or FDA-regulated facility.
• Understanding of laboratory testing and environmental monitoring programs.
• Experience with CAPA (Corrective and Preventive Action) investigations.
• Knowledge of supplier qualification and vendor audits.

WORK LOCATION:  Onsite only

HOURS:  Standard Day Shift hours - Monday-Friday

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Work in a dietary supplement manufacturing facility, including production and laboratory environments.
• Ability to stand, sit, or walk for extended periods.
• Occasionally lift and move objects up to 50 lbs.
• Work in temperature-controlled or production areas.
• Use of Personal Protective Equipment (PPE) as required.