What are the responsibilities and job description for the CSR position at Planters Bank & Trust Co?
Planters Bank & Trust Company
Job Notice
Planters Bank & Trust Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status, or any other characteristic protected by law. Planters Bank is a VEVRAA Federal Contractor
Primary Job Description:
Attentive to our customer needs with a welcoming personality; possesses a team oriented attitude with a desire to see success in themselves and others.
To promote and maintain positive relations with all customers and potential customers; to open new accounts (Checking, Savings, CDs, IRAs); to establish a rapport with the customer for cross-selling other bank products; provides general office support with a variety of clerical activities and related tasks; answers all incoming calls, directing calls to appropriate associates in a professional and courteous manner.
**Please note- Non qualified applications will not be considered for the position. Likewise, applications with false or incomplete information will also not be considered for the position.
Education, Experience, Equipment Skills and other Requirements:
- High School Diploma or equivalent preferred.
- Basic Accounting knowledge.
- Strong verbal, written and telephone/video communication skills.
- Computer skills keyboard skills, knowledge of various computer programs, word processing software, spreadsheet software, email and use of the Internet.
- Must be comfortable being on camera and communicating with customers via video monitors.
- Excellent customer service skills.
- NCRC Certification minimum level of Bronze
- Satisfactory Credit Bureau and Background Reporting.
- Equipment: ten-key calculator, fax machine, photocopier, Integrated Teller Machine.
Physical Requirements: Frequency Weight/Pounds
Sitting 90%
Standing 20%
Walking 10%
Fine Manipulation of Hands 80%
Lifting Frequently 40 lbs
Carrying Frequently 40 lbs
Pushing/Pulling None
Bending/Squatting Frequently
