Teller

Planters Bank & Trust Company

Job Notice

Planters Bank & Trust Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status, or any other characteristic protected by law. Planters Bank is a VEVRAA Federal Contractor

All Planters Bank employees are required to:

• Be attentive to our customer needs with a welcoming personality.
• Possess a team oriented attitude with a desire to see success in themselves and others.
• Maintain a strict standard of confidentiality involving all transactions.
• Develop a working knowledge of all bank products.

Summary: Operates a Teller window by providing prompt, efficient and accurate customer service, maintains security of a cash drawer; represents the Bank in a courteous, professional manner alert to customer needs, cross-sells bank products, and refers customers to the appropriate staff.

Duties and Responsibilities:

• Maintain a strict standard of confidentiality involving all transactions.
• Promote and maintain positive relations with all contacts, customers and potential customers.
• Comply with all department and company policies and procedures.
• Contribute to the fulfillment of department and company objectives and goals.
• Perform as a team member in allocation and coordinating the work flow.
• May assist in training new employees and answer co-worker questions.
• Will be involved in ordering, receiving, verifying, and distributing cash.
• Operate a tellers window to serve the banks customers by:
  • Accepting retail and/or commercial deposits, verifying cash and endorsements and giving customer receipts. Examines cash carefully to guard against acceptance of counterfeit bills.
  • Identifying customers and cashing checks, or referring customers to an officer for authorization to cash checks.
  • Enters transactions into computer and issues customer receipts.
  • Accepting savings deposits and withdrawals, verifying signatures.
  • Providing additional customer services including Official Checks, Personal Money Orders, Savings Bonds, and Stop Payments.
  • Balances cash daily by counting cash at the beginning of shift and balances cash and checks against computer records at the end of the shift.
  • Accepting payments for loans.
• May be responsible for bank opening/closing under dual control.
• May be asked to assist in operational and servicing needs of the ATMs.
• May be asked to admit customers to safe deposit boxes.
• Open and close vault under dual control. May assist in vault maintenance.
• Promote the banks products and services; consistently cross-sells bank products at every opportunity.
• Make a concentrated effort to solve customer problems.
• Observe suspicious behavior and report any such activity to head teller and/or security personnel as appropriate. In the event of a robbery, remain calm and follow bank procedures to safeguard customers and staff.

Secondary or Additional Job Duties:

• This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by management.

**Please note- Non qualified applications will not be considered for the position. Likewise, applications with false or incomplete information will also not be considered for the position.

Education Required; Experience and Equipment Skills: Resume Required..

• High School Diploma or equivalent preferred.
• Basic Accounting knowledge.
• Bank experience not required but strongly preferred.
• 6 months of cash handling and balancing money transactions within prior four years.
• Communication skills in dealing with customers and employees.
• Satisfactory Credit Bureau and Background Check Report.
• Equipment: Computer Software, Ten-Key calculator, Photocopier, Telephone, Fax Machine.

Physical Requirements: Frequency Weight/Pounds

Sitting 20%

Standing 70%

Walking 10%

Fine Manipulation of Hands 80%

Lifting Frequently 40 lbs

Carrying Frequently 40 lbs

Pushing/Pulling None

Bending/Squatting Frequently