Manager, Event Operations

Responsibilities

Assist with the coordination of PLASTICS meetings and conferences, both in advance and on-site (whether virtual or in-person) By providing speaker management, operations and logistics management, digital program support, and supporting overall department operations.

Operations & Logistics Management

• Research and recommend hotels and venues for meetings and small special events.
• Manage registration for events, coordinate with the Technology team as needed, provide updates on registration performance, provide registration related customer service, and work with the accounting team on invoice requests, refunds, and similar financial matters.
• Manage housing for events, as assigned, provide weekly updates on block performance, ensure registration and housing lists are cross-matched and audited so as many attendees as possible are housed.
• Manage meeting specifications including room sets, food and beverage, and audio visual logistics, and speaker management for committee meetings and conferences up to people.
• Collect, track, and manage staff travel information and coordinate staff housing with the hotel for events as assigned.
• Research and coordinate various vendor services for meetings / conferences, including, but not limited to transportation, catering, floral, signage and shipping.
• Manage event registration and mobile applications for events as assigned.
• Onsite meeting preparation including but not limited to badge printing, tent card printing, signage, packing, and shipping.
• Work in partnership with the events and marketing team to track and manage event reports.
• Manage and maintain Events and Marketing storage space and supply inventory.
• Manage sponsorship fulfillment for all events including timelines, communications with sponsors, internal communications, deliverable fulfillment, and post-event reporting.

Digital Program Operations

Department Operations

Education & Experience :

Knowledge, Skills, & Abilities :