Compliance Manager

Description

We are seeking a Compliance Manager to join our team at Platinum Communities. The Compliance Manager will oversee the operations of multiple assisted living facilities within a designated region (Northern Stevens Point). This role is responsible for ensuring each facilities meets high standards of care and operational excellence. The ideal candidate will have a strong background in senior living management, exceptional leadership skills, and a deep understanding of compliance and quality standards.

Requirements

· Monitor and support the day-to-day operations of all facilities within the region.

· Ensure facilities adhere to company policies, procedures, and regulatory requirements.

· Conduct regular site visits to assess facility performance and address any issues.

· Recruit, train, and mentor facility managers and key staff members.

· Implement and support professional development programs to enhance staff skills and performance.

· Foster a positive and collaborative work environment across the region.

· Oversee the implementation of quality assurance programs to maintain high standards of care.

· Ensure compliance with state and federal regulations, including health and safety standards.

· Address and resolve any compliance or operational issues in a timely manner.

· Develop and manage regional budgets, ensuring facilities operate within financial guidelines.

·  Analyze financial reports and metrics to drive performance improvements and cost efficiencies.

· Implement strategies to optimize revenue and control expenses.

· Ensure high levels of resident satisfaction and address any concerns or complaints promptly.

· Support facility managers in building strong relationships with residents and their families.

· Promote a culture of compassion and respect in all interactions.

· Collaborate with senior management to develop and execute regional strategies and goals.

· Identify opportunities for operational improvements and implement best practices across facilities.

· Lead initiatives to enhance the overall quality and reputation of the region’s facilities.

· Provide regular reports to senior management on regional performance, including operational metrics and financial results.

· Communicate effectively with facility managers, staff, and other stakeholders to ensure alignment with company objectives.

Qualifications:

· Must be at least 18 years of age.

· High school diploma or equivalent.

· 5 years’ experience working in a health care field, experience with DHS 83.02 (16) preferred. 

· Ability to read, speak and write in English.

· Flexible and available to work beyond regularly scheduled hours, as well as weekends and holidays as needed.

· Must have a valid assisted living administrators license issued by the department of regulation and licensing.

· Proficient in healthcare technologies and Microsoft office suite.

· Ability to multitask and prioritize.

· Excellent communication skills.

· Must be willing to travel and stay overnight during certain circumstances