What are the responsibilities and job description for the Regional Manager position at Platinum Communities?
Description
We are seeking a Regional Manager to join our team at Platinum Communities. The Regional Manager will oversee the operations of multiple assisted living facilities within a designated region (Northern Stevens Point). This role is responsible for ensuring each facilities meets high standards of care and operational excellence. The ideal candidate will have a strong background in senior living management, exceptional leadership skills, and a deep understanding of compliance and quality standards.
Requirements
- Monitor and support the day-to-day operations of all facilities within the region.
- Ensure facilities adhere to company policies, procedures, and regulatory requirements.
- Conduct regular site visits to assess facility performance and address any issues.
- Recruit, train, and mentor facility managers and key staff members.
- Implement and support professional development programs to enhance staff skills and performance.
- Foster a positive and collaborative work environment across the region.
- Oversee the implementation of quality assurance programs to maintain high standards of care.
- Ensure compliance with state and federal regulations, including health and safety standards.
- Address and resolve any compliance or operational issues in a timely manner.
- Develop and manage regional budgets, ensuring facilities operate within financial guidelines.
- Analyze financial reports and metrics to drive performance improvements and cost efficiencies.
- Implement strategies to optimize revenue and control expenses.
- Ensure high levels of resident satisfaction and address any concerns or complaints promptly.
- Support facility managers in building strong relationships with residents and their families.
- Promote a culture of compassion and respect in all interactions.
- Collaborate with senior management to develop and execute regional strategies and goals.
- Identify opportunities for operational improvements and implement best practices across facilities.
- Lead initiatives to enhance the overall quality and reputation of the region’s facilities.
- Provide regular reports to senior management on regional performance, including operational metrics and financial results.
- Communicate effectively with facility managers, staff, and other stakeholders to ensure alignment with company objectives.
Qualifications:
- Must be at least 18 years of age.
- High school diploma or equivalent.
- 5 years’ experience working in a health care field, experience with DHS 83.02 (16) preferred.
- Ability to read, speak and write in English.
- Flexible and available to work beyond regularly scheduled hours, as well as weekends and holidays as needed.
- Must have a valid assisted living administrators license issued by the department of regulation and licensing.
- Proficient in healthcare technologies and Microsoft office suite.
- Ability to multitask and prioritize.
- Excellent communication skills.
- Must be willing to travel and stay overnight during certain circumstances
