What are the responsibilities and job description for the Treatment Coordinator position at Platinum Dental Services UT?
Description:
Join our team as a Dental Treatment Coordinator, where you will play a vital role in enhancing patient care and ensuring smooth operations within our dental practice. As a key liaison between patients and our dental team, you will help guide patients through their treatment plans, provide financial information, and support them in understanding their dental health journey. Be part of a collaborative environment dedicated to delivering exceptional dental care.
Why Platinum Dental?
- Monthly Bonuses: Rewarding your dedication and success.
- Comprehensive Health Insurance: Medical, vision, and dental coverage.
- Paid Time Off (PTO): Achieve work-life balance with PTO and 6 paid holidays.
- 401K Plan: Secure your financial future with our retirement plan.
Job Responsibilities
- Coordinate and schedule patient appointments, ensuring efficient use of clinic time.
- Present and explain treatment plans to patients, including procedures, expected outcomes, and financial options.
- Assist patients with understanding their insurance benefits and coverage for proposed treatments.
- Prepare and process financial arrangements, including payment plans, for patients.
- Maintain accurate and up-to-date patient records, including treatment plans and financial agreements.
- Collaborate with dental and administrative staff to optimize patient flow and clinic operations.
- Communicate effectively with patients to address questions, concerns, and follow-up needs.
- Ensure all necessary pre-treatment authorizations are obtained and documented.
- Monitor and follow up on patient treatment progress and schedule necessary follow-up appointments.
- Provide excellent customer service and support to enhance patient satisfaction and retention.
- Assist in maintaining compliance with dental practice regulations and standards.
- Participate in team meetings and training sessions to stay informed about clinic protocols and updates.
Job Requirements
- High school diploma or equivalent; associate's degree or higher preferred.
- Minimum of 2 years of experience in a dental office or similar healthcare environment.
- Strong understanding of dental terminology and procedures.
- Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft).
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Strong organizational skills with attention to detail.
- Knowledge of dental insurance processes and billing.
- Ability to explain treatment plans and financial options to patients clearly.
- Customer service-oriented with a patient-centered approach.
- Professional demeanor with a positive attitude.
- Ability to work collaboratively with dental teams and staff.
