Lab Tech

Primary Purpose:

To assist in Dermatopathology Lab with routine tests used in diagnosis and treatment of disease.

Principal Duties and Responsibilities (* = essential functions):

• To perform Administrative and Business Office duties.*
• To perform customer service duties: Internal (Doctors) and External (Clinics and Outside Providers)*
• To receive, and log specimens on the laboratory computer program system for gross examination.*
• To receive and ship out slides for microscopic examination. *
• To help the histology department: print slides, trim blocks for microtomy, prepare slides for Quality Control; and pull out blocks for special studies when needed.*

• To be aware of and strictly comply with all OSHA (safety) and CLIA (lab certification and registration), CAP and HIPAA (patient confidentiality) regulations in the performance of all aspects of the position. *
• To efficiently organize, file and be able to locate all specimen blocks, slides, containers and log reports and dispose them as necessary per CLIA regulations.*
• To appropriately store all supplies and reagents in the appropriate storage locations, dated and signed.
• To operate, clean and sterilize laboratory equipment, glassware and instruments, ensuring a clean work area at all times.
• To courteously, professionally and in a timely manner, respond to routine laboratory inquiries both internal and external, whether in writing, in person or over the phone. *
• To maintain an adequate supply of all items necessary for laboratory operations by maintaining an accurate and timely inventory and inform appropriate staff for ordering.
• To participate in cross-training for other employees as requested.
• To provide feedback to supervisors regarding laboratory policies and procedures to ensure continual improvement of processes.

• To contribute to a fair and positive work environment by treating patients, peers, superiors, subordinates, vendors and all others with professionalism and respect.*
• To perform other duties as assigned.

Job Specifications (KSAs):

• Requires High School Diploma.
• Requires continuous training on the job.
• Requires knowledge of medical terminology and standard diagnostic laboratory protocols.
• Requires ability to lift and carry items weighing up to 30 pounds.
• Requires visual acuity and normal color perception.
• Requires ability to stand for extended periods of time to access and operate diagnostic equipment.
• Requires ability to communicate clearly in person and on the phone, and establish/maintain cooperative relationships with physicians, staff and other customers.
• Requires ability to maintain confidentiality in strict adherence to HIPAA patient confidentiality regulations.

• Requires ability to interact in a consistently professional and courteous manner with co-workers, patients, physicians and all others with whom contact occurs in the workplace.
• Requires ability to read, understand and follow oral and/or written instructions in English.

Position Performance Criteria:

• Demonstrates proficiency in administrative and business office duties.
• Demonstrates proficiency in logging in specimens, receiving and shipping out slides, and helping the histology department when needed.
• Demonstrates excellent interpersonal skills as discerned through observation of courteous and professional dealings with patients and others.
• Accurately performs, interprets and applies policies and procedures using sound judgment as is related to overall laboratory operations.
• Thoroughly and accurately maintains all slides, reports, files, logs, inventories, manuals and other items and information related to laboratory operations.
• Communicates clearly, professionally and respectfully to patients, superiors, subordinates and others.
• Efficiently organizes and prioritizes work flow, including alerting supervisor/manager of excessive lab volume when normal turnaround timelines may be compromised.
• Is aware of and consistently maintains OSHA (safety), CLIA (lab certification and registration), CAP and HIPAA (patient confidentiality) compliance.
• Demonstrates high reliability through consistent punctuality and attendance.
• Demonstrates overall professionalism in attitude, demeanor and personal appearance