What are the responsibilities and job description for the Self Storage Assistant position at Platinum Storage Group?
Job Description
Job Description
Description :
SUMMARY / EXPECTATIONS
Provides outstanding / knowledgeable customer service to all customers, including answering phones, returning customer voicemail messages, and greeting customers in the office as well as throughout the site while performing other duties. Performs administrative duties as assigned by the Site Manager. Performs light site maintenance as assigned by the Site Manager.
ESSENTIAL FUNCTIONS
- Contribute to a positive work environment
- Greets walk-in customers in the office
- Greets customers throughout the site / facility
- Provides excellent / outstanding customer service
- Answers the phone and returns customer voicemail messages
- Assists customers in choosing the appropriate size unit for the customers’ needs
- Show sample size units to the customer
- Show customers’ unit location at the site
- Complete customer leases
- Collect / enter customer rent payments
- Report and / or correct safety concerns
OTHER JOB FUNCTIONS – As assigned by the Site Manager
Requirements : QUALIFICATIONS
PHYSICAL REQUIRMENTS
