What are the responsibilities and job description for the Dental/Oral Surgery Treatment Coordinator, Insurance Verifier position at Platinum Touch Oral and Facial Surgery?
Job Overview
We are seeking a dedicated and organized Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our patients and clients, providing exceptional customer service while managing various administrative tasks. This role is essential in ensuring smooth operations at the front desk, contributing to a welcoming environment for all visitors.
Duties
- Greet and assist patients and visitors upon arrival, ensuring a friendly and professional atmosphere.
- Manage scheduling, including appointment bookings, confirmations, and rescheduling as necessary.
- Handle incoming phone calls using office phone systems, addressing inquiries and directing calls appropriately, and with a great attitude.
- Maintain accurate patient records and documentation review using Open Dental and Care Stack
- Verification of dental insurances, treatment planning
- Process dental collections efficiently while adhering to privacy regulations.
- Assist with administrative tasks including data entry, filing, and maintaining office supplies.
- Collaborate with the rest of the team to ensure seamless patient flow and communication within the office.
Experience
- Willing to be trained if candidate is less experienced
- Previous experience in a front desk or receptionist role is preferred, particularly in a medical or dental setting.
- Familiarity with Open Dental is highly desirable.
- Strong typing skills and proficiency in using various office equipment and phone systems.
- Excellent communication skills with a focus on customer service and patient interaction.
- Ability to work effectively in a fast-paced environment while managing multiple tasks simultaneously.
Join our team as a Front Desk Agent where you will play a vital role in delivering outstanding service to our patients while contributing to the overall efficiency of our operations.
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17 - $19
