What are the responsibilities and job description for the Customer Experience Specialist position at Plato's Closet Kokomo?
Job Summary
We are seeking a motivated and enthusiastic Retail Sales Associate to join our team. The ideal candidate will be responsible for providing exceptional customer service, assisting customers with their purchases, and maintaining a well-organized sales floor. This role is crucial in creating a positive shopping experience for our customers and driving sales in our retail environment.
Responsibilities
- Greet and assist customers as they enter the store, ensuring a welcoming atmosphere.
- Operate the Point of Sale (POS) system efficiently to process transactions.
- Handle cash and credit transactions accurately, ensuring proper cash handling procedures are followed.
- Maintain stock levels by restocking and organizing merchandise effectively.
- Provide knowledgeable answers to customer inquiries regarding products and services.
- Uphold store cleanliness and organization standards throughout the sales floor.
- Utilize effective communication skills to engage with customers and promote sales.
Skills
- Strong customer service skills with a focus on creating a positive shopping experience.
- Proficient in operating POS systems and handling cash transactions accurately.
- Excellent communication skills, both verbal and written, with effective phone etiquette.
- Previous experience in retail sales is preferred but not required.
- Ability to work collaboratively within a team while also being self-motivated.
- Strong organizational skills with attention to detail.
Join our team as a Retail Sales Associate and contribute to delivering outstanding service while enhancing your retail skills in a dynamic environment!
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Expected hours: 15 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
Application Question(s):
- What are some of your favorite stores to shop at?
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Kokomo, IN 46902 (Required)
Work Location: In person
Salary : $12