What are the responsibilities and job description for the Veterinary Receptionist/Client Service Coordinator position at Plattsmouth Animal Hospital?
The Plattsmouth Animal Hospital is looking to expand our front desk team. Contact us today if you're interested in starting a career in the animal healthcare industry.
We would love to set up an in-person opportunity to meet with you and give a tour of our facility.
Our ideal candidate would be familiar with the veterinary industry software, Idexx ezyVet (but this is not required, as we are happy to provide on-the-job training). A minimum of 3 years of customer service experience is required, and the candidate should be able to complete the following job responsibilities in a friendly and competent manner:
- Greet clients and their owners when they arrive for appointments.
- Have excellent telephone and texting etiquette skills.
- Schedule client appointments; routine and emergency.
- Obtain patient history and educate clients on heartworm and flea preventative options.
- Check in all clients, including weighing animals and putting them in the proper room.
- Maintain exam rooms for the veterinary technicians and veterinarians
- Bill clients based on appointments.
- Communicate with veterinary professionals to provide information.
- Handle complaints or issues completely and accurately.
- Refill prescriptions for clients
- Help owners with medication and food pick up.
- Complete opening and closing tasks.
- Process end of day reports and make deposits
Schedule
Most of our employees have a 2-3 day work week (20-30 hours). You must be available from 7:30 am to 5:30 pm on your scheduled days during the week. And 7:00 am to Noon on your scheduled Saturdays. We do not offer partial days.
Job Types: Full-time, Part-time
Pay scale will be based on experience.
For applicants that have not worked in a veterinary hospital previously: upon completing the interview process, you may be asked to return for a job-shadow style follow-up interview to ensure that you are comfortable working around animals and medical procedures.
Work Location:
- One location
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Paid time off
- Retirement plan
Schedule:
- 10 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Plattsmouth, NE 68048 (Required)
Ability to Relocate:
- Plattsmouth, NE 68048: Relocate before starting work (Required)
Work Location: In person
Salary : $15