Team Member

Pay is based on job experience and availability. Pay is the noted hourly rate plus additional Performance Bonuses.

Are you looking for a better work-life balance? As a family-owned business we have reasonable operating hours, and we are closed on major holidays so our team members can spend time with their families.

POSITION SUMMARY

Located in Solon, Ohio - We have won many local awards over the years for best birthday parties and best indoor play space and most recently have won the 2023 Northeast Ohio Parent Choice Award for 'Best Indoor Play Place.' Join our award winning team!

Play Day Café opened in 2016 and is a family owned business operating an indoor playground facility with a cafe and party center for children ages infant through 12 years. At 15,000 square feet, we are the largest indoor playground facility in Ohio. The mega-sized playground brings a modern, obstacle course approach to children's fitness through active play and we pride ourselves as being an industry leader in our area for Family Entertainment and Recreation Centers.

Team Members ensure an enthusiastic, fun and high-energy atmosphere for all guests! A fun, energetic, approachable and positive attitude are essential to be successful in this position!

SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:

• Execute facility processes, procedures and standards to the company operations and service standards
• Prepare food and beverage items according to facility procedures and serving standards ensuring freshness and quality
• Explain and enforce facility rules, activities and operations in a fun and understandable way
• Monitor play areas and ensure all guests adhere to the rules of the facility and explain or clarify the rules as necessary
• Execute parties and group events following approved procedures
• Ensure the equipment and facilities are kept clean and in accordance with health and safety regulations and facility procedures; and are used in an appropriate way
• Clean and sanitize all areas, per the facility operating procedures
• Maintaining personal health and sanitation standards
• Follow correct cash and credit handling procedures; process purchases accurately
• Represent a high-standard of customer service at all times
• Performing other duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Must be 16 years of age
• Ability to work and be flexible with all shifts, weekends, holidays and special events. Weekend availability is required.
• Prior experience a plus, but not required
• CPR and First Aid certification is a plus
• Ability to read, speak, write and understand English
• Ability to maintain high-energy throughout the entire shift
• Proficient interpersonal and communication skills
• Ability to accurately reconcile all cash and currency, including processing credit cards, making change, and other basic math skills
• Ability to work in a fast paced environment
• Ability to learn and use technical equipment (e.g. espresso machine, kitchen equipment)
• Willingness to maintain a clean, healthy, and safe working environment
• Ability to learn and use company point of sale system
• Ability to coordinate multiple activities with attention to detail
• Ability to provide a high quality of customer service by ensuring friendly and courteous guest interactions at all times to make each guest’s experience positive
• Ability to read and interpret documents such as procedure manuals, work instructions, software manuals; ability to write routine reports and correspondence
• Comply with Personal Appearance and Hygiene policy that presents a professional appearance
• Ability to work individually and as part of a team
• Self-motivated and learns quickly

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand or walk for long periods of time (up to 10 hours). The employee is occasionally required to sit; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Tasting and smelling abilities are required occasionally to distinguish with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, airborne particles, water, cleaning detergents, food, paper debris, and hot water. The noise level in the work environment is usually moderate to high.

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Employee discount

Application Question(s):

• Do you have reliable transportation to work?
• What hours are you available to work Monday through Friday? Current operating hours on these days are 8:45 am to 4:45 pm.
• How many hours a week do you want to work, with the maximum being 40 hours?
• Are you at least 16 years of age?
• Weekend availability is REQUIRED. Are you available on the weekends on BOTH Saturday and Sunday?

Work Location: In person

Salary : $12 - $14