What are the responsibilities and job description for the Customer Experience Specialist - Sports Retail position at Play it Again Sports Timonium?
Overview
We are seeking a motivated and enthusiastic Sports Loving Retail Sales Associate to join our dynamic team. In this role, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience for all customers. Your ability to communicate effectively and build relationships will be key in driving sales and fostering customer loyalty.
Duties
- Engage with customers to understand their needs and provide tailored product recommendations.
- Operate the cash register and handle cash transactions accurately.
- Maintain knowledge of current promotions, products, and services to effectively assist customers.
- Conduct product demonstrations to showcase features and benefits.
- Assist in inventory management, including restocking shelves and organizing merchandise.
- Utilize retail math skills to manage sales transactions and ensure accurate cash handling.
- Collaborate with team members to achieve store sales goals and maintain a positive work environment.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
Requirements
- Familiarity with Sports and Sporting Goods Equipment.
- Previous experience in retail sales or a similar customer-facing role is preferred.
- Strong communication skills with the ability to connect with diverse customers.
- Proficiency in operating POS systems and cash registers.
- Basic understanding of retail math for accurate transaction processing.
- Ability to perform product demos effectively.
- Experience with cash handling procedures is a plus.
- Bilingual candidates are encouraged to apply as it enhances customer interaction.
- A positive attitude, team-oriented mindset, and willingness to learn are essential for success in this role.
Join us as we strive to create an inviting shopping atmosphere where customers feel valued and appreciated!
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15 - $18