What are the responsibilities and job description for the Customer Service position at PLAY STREET MUSEUM?
About Play Street Museum
Play Street Museum (PSM) is a clean, upscale, and educationally focused children's museum where kids eight and under are entertained in a stimulating learning environment of creative and dramatic play. Our vision at Play Street Museum is to inspire the world through play and our mission is to provide superior quality play and educational experiences for young children and their families.
Job Summary
We couldn't agree more with the words of Peter Gray, "You cannot teach creativity, all you can do is let it blossom and it blossoms in play." The primary focus of the Play Street Museum Experience Specialist is to help create and maintain an environment where families can do just that...be creative!
20 hours a week. Must be available on some weekday mornings/afternoons and weekends. Thursday and Friday availability necessary.
Duties & Responsibilities
- Provides excellent customer service in person and while answering phone inquiries.
- Opens and closes the museum as needed.
- Greets customers and registers them to play.
- Keeps all areas of the museum clean.
- Keeps a balanced register drawer.
- Implements any and all procedures during an emergency.
- Promptly reports all guest service issues to the Franchisee and/or Manager.
- Hosts birthday parties, special events, and play times
- Set up Weekly Featured Activities and Daily Enrichment Activities
Qualifications:
- Must be 16 years of age or older.
- Experience with children preferred.
- Ability to stand for up to 8 hours at a time, bend and lift 25 lbs.
- Excellent communication skills.
- Must provide documentation of legal U.S. residency.
- Must be able to manage tasks quickly and efficiently.
Reports to:
- Franchisee
- Store Manager
The above functions expected in the position are not intended to be totally inclusive. The job detail does not imply any written or verbal contract. It is for management communication only. We reserve the right to change this job description and its related responsibilities as business requires. Bennett Creative Group, LLC is an "at will" employer, able to terminate employment at any time, with or without cause, at the option of either the company or the employee.
You are an employee of a Play Street Museum franchise, Bennett Creative Group, LLC. Your employer is an independent business owner operating under a license agreement with Play Street Museum Worldwide. Your employer is solely and exclusively responsible for the hiring, supervision, work direction, discipline, and compensation of its employees and outside contractors; for the payment and withholding of all payroll and other taxes imposed upon or determined by wages and salaries of its employees; and for complying with all applicable laws relating to worker's and unemployment compensation, occupational disease, safety, disability, discrimination, and all other laws relating to labor and employment, including, but not limited to, the terms and conditions of their employment and supervision. Play Street Museum Worldwide does not provide any day-to-day management or supervision of its Franchisees' businesses. Each of the Franchisees' employees and outside contractors who are associated with the Play Street Museum System must acknowledge that he or she is not an employee or outside contractor for Play Street Museum Worldwide by signing a form prescribed by Play Street Museum Worldwide.
