Store Manager

Play Street Museum – Manager Job DescriptionPosition Overview:

The Museum Manager at Play Street Museum is responsible for overseeing daily operations, ensuring exceptional guest experiences, managing staff, and maintaining a safe and engaging environment for children and families. The role requires leadership, organizational skills, and a passion for early childhood education and play-based learning.

Key Responsibilities:Operational Management:

• Oversee daily museum operations, ensuring smooth and efficient functioning.
• Maintain cleanliness, organization, and safety standards in all play areas and facilities.
• Ensure exhibits and play areas are well-maintained, engaging, and replenished as needed.
• Monitor and enforce health, safety, and security policies for guests and employees.

Guest Experience & Customer Service:

• Greet guests warmly and ensure a welcoming and engaging atmosphere.
• Address customer inquiries, feedback, and concerns in a professional and timely manner.
• Ensure all guests have an exceptional experience through high-quality interactions and services.

Staff Leadership & Team Management:

• Recruit, train, and supervise Play Street Museum staff, including play facilitators and party hosts.
• Schedule employees efficiently to ensure optimal coverage during operating hours and events.
• Conduct team meetings, training sessions, and performance evaluations to maintain high service standards.

Event & Party Coordination:

• Oversee private events, birthday parties, and special programs to ensure smooth execution.
• Assist in planning and implementing special events, workshops, and seasonal activities.
• Coordinate with vendors and partners for event logistics and supplies.

Financial & Administrative Responsibilities:

• Manage cash handling, daily sales, and point-of-sale (POS) system operations.
• Track attendance, sales reports, and inventory to optimize business performance.
• Assist in marketing and promotional efforts, including social media engagement and community outreach.

Qualifications & Skills:

• Previous experience in retail, hospitality, education, or family entertainment management preferred.
• Strong leadership and organizational skills with the ability to multitask.
• Excellent communication and customer service abilities.
• Passion for working with children and creating fun, educational experiences.
• Ability to lift and move light equipment, bend, and stand for extended periods.
• Basic proficiency in Microsoft Office, scheduling software, and POS systems.

Work Schedule & Compensation:

• Full-time position with weekend and holiday availability required.
• Competitive salary based on experience, with potential bonuses or performance incentives.
• Employee discounts and benefits may be available depending on location.

This job is ideal for someone who loves children, enjoys interactive learning environments, and has strong leadership abilities to ensure Play Street Museum operates smoothly and delivers outstanding guest experiences.

Job Types: Full-time, Part-time, Contract, Temporary

Pay: $40,000.00 - $65,000.00 per year

Expected hours: 45 per week

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Ability to Commute:

• Gaithersburg, MD 20877 (Required)

Ability to Relocate:

• Gaithersburg, MD 20877: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000 - $65,000