What are the responsibilities and job description for the Team Member position at Playa Bowls?
About Company:
Playa Bowls is New Jerseys Original Acai Shop, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and togetherness. At Playa Bowls, we live our brand in our actions and in the relationships that we make in our communities. Our focus is to provide a bowl full of deliciousness to every guest, delivered with authenticity and passion for the Playa way. What began as a pair of blenders, a patio table, and a fridge has flourished into a 250-unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added almost 60 locations in 2023 and are on target to add as many 75 new locations in 2024. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!
About the Role:
As a Team Member in the retail trade industry, you will play a crucial role in delivering exceptional customer service and ensuring a positive shopping experience for our customers. Your primary responsibility will be to assist customers with their inquiries, provide product information, and facilitate smooth transactions at the point of sale. You will also be involved in maintaining the store's visual presentation, ensuring that products are well-stocked and organized. Collaboration with fellow team members is essential to achieve daily sales goals and enhance overall store performance. Ultimately, your contributions will help foster a welcoming environment that encourages customer loyalty and satisfaction.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in a retail or customer service role.
Preferred Qualifications:
- Familiarity with point-of-sale systems.
- Experience in inventory management or merchandising.
Responsibilities:
- Engage with customers to understand their needs and provide tailored assistance.
- Process transactions accurately and efficiently at the cash register.
- Maintain cleanliness and organization of the sales floor and stockroom.
- Assist in inventory management, including restocking shelves and conducting inventory counts.
- Collaborate with team members to achieve sales targets and promote store initiatives.
Skills:
Strong communication skills are essential for effectively engaging with customers and understanding their needs. Attention to detail is important for accurately processing transactions and maintaining store organization. Teamwork skills will be utilized daily as you collaborate with colleagues to meet sales goals and enhance the customer experience. Problem-solving abilities will help you address customer inquiries and resolve any issues that may arise. Additionally, a positive attitude and adaptability are key skills that will contribute to a dynamic and enjoyable work environment.
