Field Service Arcade Technician (Field Service Associate)

Player One Amusement Group, has an immediate full-time opening for the Arcade Field Service Technician (FSA) position. The route territory for this position includes El Paso, TX, and the surrounding counties. As a route technician, you are responsible for managing a designated territory efficiently and professionally, including experience in electronics/mechanical repairs, cash handling, and field service.

P1AG employs over 500 people in 21 offices throughout Canada and the United States.  One of North America’s leading providers of interactive video, redemption, amusement gaming, and vending equipment, it specializes in solution servicing and design for a wide range of customers in the theatrical exhibition vertical as well as community-based entertainment destinations such as bowling centers, restaurants, arcades, shopping centers, and water parks. For more information regarding P1AG please visit our website at www.winwithp1ag.com.

Job Duties:

* Repairing equipment and troubleshooting issues, according to skill level.
* Merchandising of gaming equipment (plush and prizes) as needed.
* Maintain amusement equipment at customer locations in good working order, product stocked in all dispensing equipment, and company policies adhered to for cleaning and aesthetics.
* Responsible for accurate route collections of monies, adhering to proper cash handling procedures.
* Establish and maintain a professional relationship with locations and staff.
* Detailed record keeping of all meters.
* Complete follow-up as assigned.
* Ensure each location is set up to maximize revenue and earning potential through location rotations and promotion opportunities.
* Find new leads as available.

Requirements:

* High School or equivalent
* Solid experience managing a route or similar background
* Experience within the gaming industry with 2 years of electronics repairs is a positive
* Driving record must be clean and upheld
* Detail and customer service oriented
* Solid work ethic for being punctual, dependable, and customer-driven
* Efficient at managing a workload with minimal supervision
* Always working accurately and efficiently
* Solid organizational skills in managing paperwork, tools, parts, etc.

Additional Information

We offer:

Company vehicle for business use provided, paid time off, including Vacation and Sick leave, Medical, Dental, Vision, 401(k) with match, and more.

All your information will be kept confidential according to EEO guidelines.

Inclusion & Diversity

P1AG is an equal-opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Learn more about our businesses through the links below.

https://www.winwithp1ag.com

Interested applicants, please apply today.

*While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of P1AG's standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion. *

*No Agency Calls Please*

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends as needed

Experience:

• Cash handling: 2 years (Required)
• Mechanical or Electronics repairs: 2 years (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: On the road

Salary : $22 - $25