What are the responsibilities and job description for the Computer Technician/Customer Service position at Player One VR World?
Overview
This job is 30% Tech related and 70% customer service/sales. This is a High Customer Interaction position, we are looking for outgoing people who are NOT shy. This is NOT a computer job behind a desk with no human interactions. We are seeking a skilled and detail-oriented Computer Technician to join our dynamic team as a Game Master. The ideal candidate will have a strong background in computer management and technical support, with the ability to troubleshoot and resolve hardware and software issues across various operating systems.
Duties
- Provide technical support for hardware and software issues
- Manage computer systems, including installation, configuration, and maintenance.
- Troubleshoot network connectivity issues using TCP/IP protocols.
- Working with Virtual Reality equipment including installation, troubleshoot, maintenance
- Collaborate with team members to improve IT processes and enhance customer service experiences.
- Optional: Network hardware installation
- Optional: Website building skills
- Optional: Programming skills
Requirements
- Strong Customer Service Skills
- Sales Skills
- Proficient in Windows operating systems; experience with Mac OS is a plus.
- Strong understanding of computer management principles and practices.
- Familiarity with TCP/IP networking concepts.
- Excellent customer service skills with the ability to communicate effectively with users at all levels.
- Knowledge of Windows Server administration is an advantage.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Strong problem-solving skills with attention to detail.
If you are passionate about technology and dedicated to providing outstanding support, we encourage you to apply for this exciting opportunity as a Computer Technician Game Master.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Night shift
- Weekdays
- Weekends as needed
Work Location: In person
Salary : $18 - $19