QA Sr Specialist

Why PlayStation?PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.Join the award-winning team that created God of WarSanta Monica Studio is seeking a QA Sr Specialist to support our internal projects on the PS5 platform.The QA Sr Specialist will spend most of their time in development tools, in a complex, technical, and service-oriented environment. This position has a multitude of critical and time-sensitive responsibilities, with their core purpose being to always keep development moving forward. The role will be in an environment where every day they will be learning something new about our studio's tools, processes, and workflows while acting as a dedicated technical support resource. With unrivaled in-depth tribal knowledge, they will analyze, research, document, educate, report, and resolve key technical issues and obstacles that negatively impact the development progress of studio projects. QA Sr Specialist are the first line of defense for build stability, performing all relevant aspects of the build / content authoring pipeline and related tools assessment as well as providing primary support to ensure all issues impacting the build pipeline are actioned appropriately.Learning on the fly, customer service and attention to detail are critical requirements of the role, as is a highly communicative, amicable, and mature demeanor. As a driving force behind these services, you will regularly implement improvement and seek feedback. We value talent, self-motivation, and team spirit. In turn, we provide an environment with a large degree of freedom, autonomy, and growth opportunities.We value those that have a mindset of OWNERSHIP, diligence in their CRAFTSMANSHIP, a commitment to PARTNERSHIP and humility in their LEADERSHIP. In turn, we will collaborate with you to craft an environment that empowers and equips you with the freedom to create better, the autonomy to think better, the opportunity to grow better and the feedback to choose to "Be Better".ResponsibilitiesPrimary ownership in monitoring, identifying, investigating, diagnosing, reporting, resolving, and collaborating on any issues that arise during the build, test, patch, or deployment phasesPrimary ownership in developing build / content authoring pipeline validation plans, as well as incorporating them into the software development life cycle processPrimary ownership of our developer support process to identify, report, facilitate, and resolve issues blocking or impacting developmentPrimary ownership in designing, building, and maintaining custom testbeds to support effective and efficient project developmentPrimary ownership in designing, building, and maintaining comprehensive proprietary tech and tools documentation for studio training and knowledge sharingPrimary ownership in ensuring that release deliverables are compliant with standards and meet customer expectationsUtilize version control software to integrate content across branchesFacilitating communication across teams and stakeholders to keep everyone informed about release statuses and timelinesValidate and optimize usability and efficiency of in-development workflows across all disciplinesTracking and reporting on deployment metrics to assess performance and identify areas for improvementUtilize a data-driven mindset when looking at problems and understand the ROI of content creator timeIdentify and implement process improvements for our teams' servicesAssess, prioritize, and execute external team tech requestsTroubleshoot complex issues under tight deadlines across a diverse set of positions and communication stylesCollaborating with other tech teams to develop and enforce policies for hotfixes and emergency releasesCollaborating with development, quality assurance, and operations delivery teams to coordinate release schedules and dependenciesAssist in tracking, analyzing, and proposing refinements and / or new tool features to improve the efficiency and effectiveness of new deployment content pipelinesRequirements3 years of professional experience in Tools, Engineering, Programming, IT, Analyst, or equivalent positionResponsible, strong work ethic, self-motivated and proactiveDemonstrated knowledge of and maturity in emotional intelligenceDemonstrated knowledge of Jenkins or equivalent build / pipeline and automation softwareDemonstrated knowledge of role-applicable aspects of programming and scripting languagesDemonstrated knowledge of Software Development LifecycleDemonstrated knowledge of JIRA and equivalent SDLC database systemsDemonstrated ability to thrive in a high pressure, high workload environment balancing multiple responsibilitiesExcellent organizational skillsExcellent written and verbal communication skillsExcellent critical analysis and problem-solving skillsProficient in TMS applicationsPassion for video gamesPreferred ExperienceS. Cognitive Science, Computer Science, or Programming / Engineering related fieldSuccessfully shipped at least 2 AAA titles on current generation console platforms and / or PCExperience in customer service and support settingSuccessful completion, certification, and application of ISQTB® Foundation Level CT-Test Automation Engineer or equivalentExperience with advanced development pipeline and automation methodsExperience with Maya, Unreal, or similar software#LI-SMS#LI-MC1Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.At SIE, working with our partners, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more.The estimated base pay range for this role is listed below, this is an hourly rate.$40.87-$61.35 USDEqual Opportunity Statement : Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Salary : $41 - $61