What are the responsibilities and job description for the Retail Art Materials Assistant Manager position at Plaza Artist Materials & Picture Framing?
Job Details
Job Location: Plaza Art Bethesda - Bethesda, MD
Salary Range: $17.50 - $19.00 Hourly
Description
JOB PURPOSE: Assist the Store Manager with all aspects of the day-to-day operations of a Plaza store. Responsible for providing excellent customer service in selling art materials and designing custom framing in a creative environment. The Assistant Manager should be enthusiastic, dependable and self-motivated.
RESPONSIBILITIES
- Assist the Store Manager in providing direction to the team during their shifts to maintain store operations according to company standards.
- Demonstrate the ability to assist customers with art materials and techniques, and make sure customer needs are met, complaints are resolved, and service is efficient.
- Maintain knowledge of product and product availability to increase sales and provide customer satisfaction.
- Be aware of special sales and promotions and impart that information to the customer.
- Receive cash, credit or debit charges, check payments and redeem gift certificates from customers for purchasing merchandise.
- Facilitate special orders, store transfers and creating invoices for store charge customers.
- Assist in the management of inventory, including receiving, stocking, pricing, merchandising, and store layout changes.
- Assist customers with frame design and completed framed art pickups.
- Responsible for the transfer of the bank deposit from the store to the bank.
- Help to oversee store maintenance and housekeeping, ensuring store cleanliness and safety of employees and customers.
- Maintain a thorough knowledge of store processes and procedures.
- Act as manager on duty in the absence of the Store Manager.
- Assist with training and development of staff to provide an understanding of store operations and to develop skills essential to job performance.
- Maintain a professional demeanor when relating to superiors, coworkers and customers.
- Work as a partner with the store manager to plan and implement ideas to increase customer traffic.
- Comply with company policy and procedures.
Qualifications
SKILLS/COMPETENCIES
- Must have good written and oral communication skills and be computer literate, with basic arithmetic skills.
- Possess interpersonal skills crucial for relating to customers, coworkers and management.
- Must be able to multi-task; is self-directed; detail-oriented.
- Ability to learn procedures and follow directions with confidence, cooperation and flexibility.
- Must possess stamina and be highly motivated.
- Flexibility regarding days and hours worked, including weekends.
- Excellent customer service skills and a desire to help grow the business.
- Ability to lead and motivate a staff.
- Must be proficient in social media according to local store needs.
EXPERIENCE - The successful candidate should possess the following:
- Knowledge of artist supplies, creative materials and techniques
- Connections to the art community
- Supervisory experience and a proven ability to lead and motivate
- Retail, customer service, and merchandising experience
Salary : $18 - $19
