What are the responsibilities and job description for the Front Desk Agent position at Plaza Hotel & Event Center?
## Job Overview We are seeking a Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and upholding the image of our establishment. ## Responsibilities - Greet guests and efficiently process check-in and check-out - Handle guest inquiries and provide information about hotel services - Operate phone systems and manage reservations - Assist with night audit procedures as needed - Maintain a neat and organized front desk area - Handle guest requests promptly and professionally ## Qualifications - Previous experience in guest relations or front desk roles preferred - Familiarity with hotel management systems is a plus - Excellent phone etiquette and communication skills - Ability to work in a fast-paced environment while maintaining attention to detail - Multilingual abilities are advantageous in this role Join our team and be part of a dynamic hospitality environment where your skills in guest service will shine!
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evenings as needed
- Evening shift
- Holidays
- On call
- Overnight shift
- Weekends as needed
People with a criminal record are encouraged to apply
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Carson City, NV 89701 (Required)
Work Location: In person
Salary : $15