What are the responsibilities and job description for the Service Valet/Porter Plaza Audi position at Plaza Motors?
Overview
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Porter/Valet you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused Valet who will help us redefine the car-buying experience.
Does this sound like you?
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Benefits
Pay and Recognition:
- Weekly pay
- Paid holidays & paid time off
- Deferred Holiday Pay Match
- Paid training
- Stock Awards (select management and front-line team member’s eligible!)
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
Additional advantages:
- Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Aggressive Employee referral program with bonus opportunities
Responsibilities and Qualifications
The Service Valet/Porter is the initial contact at the dealership for the arriving service customer. The Service Valet is tasked with meeting and greeting customers when they arrive for service, and checking them in for their appointment. It is the Service Lot Attendant's responsibility to move customer’s vehicles from the service drive to the shop.
- Greet customers in a timely, friendly manner and obtain vehicle information at the customer’s vehicle when possible
- Assist the Service Advisor in helping customers while maintaining organization in the service drive
- Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner
- Retain keys according to departmental safeguard procedures
- Actively promote effective working relationships with associates and departments in the dealership
- Follow dealership specific procedures for active vehicle delivery of the customers vehicle resulting in return visits and admirable (CSI) Customer Satisfaction Index
- Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership
- Ability to work outdoors and on your feet for extended periods of time
- Ability to operate manual transmission is highly preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background and drug test)