What are the responsibilities and job description for the Operations Support Specialist position at Pleasant Hill Real Estate Group?
Overview
Are you a people person with a knack for organization and a passion for delivering exceptional customer service? We're looking for you to join our team
Key Responsibilities:
- Manage and schedule appointments efficiently using our computerized scheduling system.
- Conduct outbound calls to customers and leads, ensuring a friendly and engaging experience.
- Communicate effectively to explain services, answer questions, and resolve scheduling conflicts.
- Provide outstanding customer service to maintain and enhance client satisfaction.
- Collaborate with the team to optimize schedules and maintain operational efficiency.
- Assist in other administrative tasks as needed to support the overall operations of the office.
Qualifications:
- Proven experience in sales or customer service, preferably in a call center environment.
- Strong outbound calling skills with a friendly and engaging demeanor.
- Excellent communication skills in English; multilingual abilities are a plus.
- Proficiency in computerized scheduling systems and general office software.
- Exceptional phone etiquette and professionalism in managing calls.
- Strong organizational skills, attention to detail, and multitasking ability.
How to Apply:
If this sounds like the perfect role for you, send your resume to team@pleasanthill.grup with the subject line “Awesome Coordinator Applicant--your name"
We’re excited to meet our next star team member!
Job Types: Part-time, Temporary, Contract, Temp-to-hire
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Schedule:
- Monday to Friday
- Morning shift
- Weekends as needed
Ability to Commute:
- Hesperia, CA 92345 (Required)
Ability to Relocate:
- Hesperia, CA 92345: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20