What are the responsibilities and job description for the Rental Specialist position at PleasureLand RV Center?
Are you someone that enjoys being part of a growing team? Do you enjoy working for a family-owned company? Then PleasureLand RV Center is the place for you! At PleasureLand RV Center, we're not just your ordinary RV dealership – we're a family-owned business operating across ten locations, making us the largest RV dealership in the Upper Midwest. Since 1971, we've been dedicated to ensuring customer satisfaction and helping people find the perfect RV for their adventures.
The Position:
We are currently hiring for a full time Rental Specialist. This position completes thorough walk throughs of rental units with customers, ensuring that the customer feels comfortable and confident in operating the unit they are renting before they leave our lot. The Rental Coordinator makes sure that the rental process is complete from start to finish and that the customer is 100% satisfied with their rental experience at PleasureLand RV.
Essential Job Functions:
- Provide an informational rental experience for our customers from the initial inquiry call to the pickup of the rental unit to the drop off. Your goal is to make sure the customer not only feels comfortable operating their rental but are also excited for their rental experience.
- Maintain rental schedule via our rental software, whether its scheduling with the shop for maintenance or customer pickup drop-off. This includes completing quotes, accepting payments and entering rental agreements into the rental system.
Qualifications and Skills:
- General RV knowledge is preferred, but not required
- Prior sales or customer service experience
- Ability to communicate with all levels of the company, including vendors and customers in a professional manner.
- Proficient in Microsoft Office, specifically Excel
- Must be self-motivated
- Ability to multi-task
- Well organized
- Positive attitude and dependable
Work Schedule:
This position will be required to work until at least 5:00pm Monday through Friday with the occasional Saturday. Must be flexible to work past 5:00pm to meet the customer’s scheduling needs.
Benefits and Perks:
We offer a full benefits package that includes paid time off, holidays, 401K profit sharing and company match, as well as comprehensive healthcare options, we've got you covered. Plus, did we mention the opportunity to be part of a company that's been a driving force in the RV industry for over 50 years?
PleasureLand RV is an Equal Employment Opportunity Employer!
