Training and Operations Manager

Training and Operations Manager

At Plenty of Places Apartment Homes we strive to build a team of professional people who possess true leadership abilities with a passion for customer service and exceptional results. We value our employees and work to provide an enjoyable team environment that promotes a work-life balance. We believe our success over the last 50 years is the result of the teams we have built and the ability to grow and support each and every individual with a true sense of customer service in everything they do. Enjoy great pay and love coming to work each day!

We are seeking a Training and Operations Manager who will be responsible for support and training of our leasing teams and managing move out accounting and routine administrative tasks.

Responsibilities:

- Training new hires on leasing practices, customer service, property management on-site operations, policies and procedures, etc.

- Working onsite at properties in the Denver Metro area for training and support.

- Develop reference material and provide supplemental training for onsite office teams

- Assisting in the development of routine training and updated policies

- Processing and overseeing all move-out accounting

- Processing Adverse Action Letters

- Past tenant collections, deposit refund management, and managing deposit disputes

- Conduct Move-In and accounting audits

What you bring:

- Ability to think independently and analytically and provide recommendations accordingly

- Property management accounting experience

- Familiar with Microsoft Office Products (Word/Excel/Outlook)

- High School Diploma or equivalent required

- Effective written and verbal communication

- Strong attention to detail

- Time management and organization skills

- Minimum 1 year leasing experience

- Personable and adaptable

- Self-starter attitude, reliability, discretion, and ability to maintain a professional attitude and appearance at all times

- Excellent customer service and sales skill

- Valid driver's license, reliable transportation, good driving record, current insurance

Benefits include:

* $25.00-$30.00 per hour ($52,000 - $62,400 per year)

* Accrued PTO starts on your first day on the job!

* PTO beginning at two weeks accrued, then additional weeks added for milestone years of: 4, 6, and 10 years! Up to 5 Weeks PTO!

* 6 paid holidays per year.

* 1 floating holiday per year.

* 40 hours of sick time per year.

* 16 hours of personal time per year.

* 401K with employer matched at 3%.

* $25 monthly phone stipend.

* Mileage reimbursement at $.70 per mile

* Medical, Dental, and Vision Insurance - 75% paid by Plenty of Places.

* $50 Monthly HSA contribution by the company.

* Free $10,000 Life Insurance paid by the company.

* Co-Employed by ADP – all the benefits of being employed by ADP, like EAP, cell phone plan discounts, and much more!

* Semi annual company events for employees.

* Weekly pay for all employees.

*Background check is required - Plenty Of Places is an Equal Opportunity Employer*

This is not a full list of all job requirements; please be aware that this job does require the ability to walk, sit, and stand for extended periods of time as well as climb stairs and have the capability to lift, push, or pull up to 15 lbs. You may also be exposed to inclement weather and must be prepared accordingly.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Lakewood, CO 80228 (Required)

Ability to Relocate:

• Lakewood, CO 80228: Relocate before starting work (Required)

Work Location: In person

Salary : $52,000 - $62,400