What are the responsibilities and job description for the Parts Counter position at Pliler International?
As a family-owned and operated business, we treat our employees like family. The majority of our employees have been with us for 10 years. We are looking for the newest member of our team to join our family!
Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us because we know that happy employees lead to happier customers!
What We Offer
- Medical, Dental & Vision
- 401K Plan
- Paid time off and vacation
Duties and Responsibilities:
- Assists customers in selecting requested parts in a friendly, professional, and efficient manner. As well as providing knowledge of companion part requirements.
- Answers phone calls, provide price quotes and other information.
- Provides high level of service to internal and external customers.
- Notifies the service advisor and the customer when special orders have been received.
- Organizes orders making sure all parts are tagged with customer names and job number.
- Follows up on back-ordered parts.
- Assists outside sales representatives with their orders.
- Sets up orders for daily shipment, delivery, or pick-up.
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- High school diploma or General Education Degree (GED).
- Knowledge of diesel parts
