What are the responsibilities and job description for the Carrier Sales Manager position at PLS Logistics Services?
Overview
We’re seeking a Carrier Sales Manager to lead and grow our carrier sales function by developing high-performing teams and strategic carrier relationships. In this role, you will drive carrier engagement, optimize pricing strategies, and ensure best-in-class service across all transportation modes. Your leadership will be essential in delivering results, building capacity, and supporting scalable operations for our rapidly growing customer base.
Responsibilities
🚛 Carrier Development Establish and maintain long-term partnerships with high-quality carriers across all relevant modes—LTL, Truckload, Flatbed, Specialty, and Intermodal.
📦 Capacity Sourcing Strategically source and secure capacity to meet customer needs in both real-time and long-term environments, balancing speed, cost, and reliability.
💰 Rate Negotiation Lead pricing and margin strategies by negotiating competitive rates with carriers while ensuring high service standards.
📊 Market Intelligence Analyze transportation trends, capacity dynamics, and rate movements to proactively position PLS for optimal performance and profitability.
📈 Carrier Performance Management Monitor and evaluate carrier KPIs including on-time performance, service failures, and tracking compliance. Take proactive steps to elevate carrier quality.
🤝 Relationship Management Drive loyalty and trust through consistent communication, performance feedback, and timely issue resolution.
🖥 Technology Utilization Utilize internal TMS platforms and tools to manage the carrier network, track freight, and improve overall visibility and communication.
🧠 Problem Solving Act decisively in resolving service disruptions or escalated carrier issues, maintaining high standards of customer satisfaction.
🔗 Cross-Functional Collaboration Partner with Sales, Operations, and Account Management teams to ensure carrier strategies align with broader organizational goals and customer demands.
Qualifications
- 3–5 years of experience in carrier sales, transportation, or logistics
- Previous experience in a leadership or management role preferred
- Strong knowledge of domestic freight markets across multiple modes
- Proven ability to build and manage carrier relationships
- Strategic thinker with strong negotiation and analytical skills
- Effective communicator and coach with the ability to motivate and lead teams
- Comfortable with data, KPIs, and TMS or other logistics technologies
Why Join PLS?
- Leadership role in a high-growth logistics environment
- Competitive salary performance-based incentives
- Clear path for career advancement
- Health, dental, and vision benefits 401(k) with company match
- Team-first culture with a focus on innovation and continuous improvement
Pay Range
USD $70,000.00 - USD $80,000.00 /Yr.Salary : $70,000 - $80,000