What are the responsibilities and job description for the Key Accounts Manager position at PLS Logistics Services?
Overview
PLS Logistics Services is seeking a relationship-driven Key Account Manager (KAM) to expand and strengthen partnerships within our existing key customer base. This role is ideal for a sales professional experienced in deep account penetration, working with new locations, departments, and decision-makers within large organizations.
Unlike a traditional sales role focused on hunting new business, the KAM will be responsible for account expansion, acting as a strategic partner to ensure customer success and uncover new revenue opportunities within existing accounts.
Responsibilities
🔹 Expand Existing Customer Relationships – Identify and develop new contacts and locations within current key accounts. 🔹 Be the Corporate Face for Key Customers – Act as a trusted partner, ensuring deep engagement and high visibility across client organizations. 🔹 Collaborate Across Departments – Work closely with PLS brokerage and operations teams to drive new business within existing accounts. 🔹 Drive Revenue Growth Through Account Expansion – Leverage data, insights, and customer relationships to increase volume and service offerings. 🔹 Lead Customer Business Reviews – Provide strategic insights, reporting, and long-term planning to deepen partnerships and maximize retention.
Qualifications
✔ 5 years of experience in logistics, brokerage, or freight account management. ✔ Proven success in expanding existing accounts and growing revenue. ✔ Comfortable navigating large organizations to uncover new contacts and opportunities. ✔ Strong relationship-builder with executive presence and consultative sales skills. ✔ Data-driven mindset – Ability to use analytics to identify expansion opportunities. ✔ Hands-on, proactive approach – Willing to personally engage clients, make calls, and conduct in-person meetings.
Why Join PLS Logistics?
🚀 Competitive salary uncapped commission structure 🌍 Work with top-tier customers in a high-growth logistics company 📈 Career advancement opportunities & leadership development 🤝 Collaborative and dynamic team environment
