The Group Sales Manager (GSM)

Overview

The Group Sales Manager (GSM) plays a vital leadership role at the forefront of driving revenue growth and developing high-performing sales talent. This player/coach position oversees the performance, productivity, and professional development of both Account Executives (AEs) and Account Executive Trainees (AETs). As GSM, you will lead the team’s day-to-day sales activities, build a small “book of business” yourself, and execute strategies that ensure consistent revenue generation and strong client partnerships. 

Responsibilities

Key Responsibilities 

• Lead, manage, and develop a team of AEs and AETs to achieve a best-in-class sales force 

• Drive daily sales activity, lead performance reviews, and monitor individual productivity 

• Develop and manage your own small book of business as a player/coach 

• Coach and mentor AETs to accelerate ramp-up time and increase revenue impact 

• Distribute and manage inbound and outbound sales leads for maximum effectiveness 

• Maintain high service levels and ensure an exceptional client experience 

• Facilitate onboarding of new customers and support smooth implementation 

• Proactively resolve service issues and support ongoing sales operations 

• Support and grow key accounts through strategic planning and engagement 

• Train team on the complete sales cycle, from prospecting to client retention 

• Perform additional duties as assigned or needed based on business priorities 

Qualifications

Qualifications 

• 2 years of leadership experience in a sales environment, preferably in logistics or transportation 

• Strong track record of individual sales success and ability to lead by example 

• Excellent communication, coaching, and team-building skills 

• Ability to work in a fast-paced, performance-driven environment 

• Strong organizational and multitasking abilities 

• Proficiency in CRM systems and Microsoft Office Suite 

• Bachelor’s degree in business, Logistics, or a related field preferred