Specialty Treatment Coordinator

Who We Are:

Plum Dental is seeking a motivated and experienced Specialty Treatment Coordinator to join our team at our practices in Johnston, RI, and North Providence, RI. This role offers flexibility with the potential to work part-time on Mondays, Wednesdays, and Fridays or add another day to transition to a full-time schedule. The ideal candidate will have prior experience in dental specialty administration and will be responsible for managing specialists’ schedules, coordinating patient appointments, preparing charts, handling dental insurance scheduling and billing, and ensuring accurate copayment processing. This is a fantastic opportunity to work alongside a supportive and dedicated team in a dynamic and friendly environment.

Who You Are:

You are a Specialty Coordinator looking for a new opportunity! You’re a team player – someone who’s enthusiastic, energetic and has a desire to grow and learn. You will be our patients’ first point of contact and are comfortable with advanced phone systems, scheduling patients for doctor appointments, assigning appointments an appropriate time slot based off the needed treatment and maintaining a high level of customer service.

Responsibilities & Duties

· Operate advanced phone systems

· Answering high-volume phone calls

· Schedule OS appointments

· Facilitate patient treatment planning with the Oral Surgeon

· Insurance coding and patient financial planning

Your Ideal Skills and Experience:

· 1 year Dental Experience Required

· 1 year months of SpecialtyExperience Required

· Comprehensive understanding of advanced phone systems

· Ability to multitask in a fast-paced environment

· Exceptional customer service skills

· Strong knowledge of computer programs

· Positive, friendly team player attitude

· Conducts themselves in a professional manner

· Ability to follow procedures and protocol

Benefits You’ll Enjoy:

We offer a competitive salary, paid time off, and medical and retirement benefits (including 401k match). Compensation is dependent on level of experience.

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• No weekends

Work Location: In person