Demo

Customer Service Manager - Plum Market West Bloomfield

Plum Market
West Bloomfield, MI Full Time
POSTED ON 3/12/2025
AVAILABLE BEFORE 5/12/2025

Plum Market is an emerging leader in the Grocery Retail industry. We are committed to stocking the very best selections of All Natural, Organic, Local, and Specialty Grocery items.

Our Team Members are passionate about delivering the highest quality food, beverage, and grocery essentials to our Customers, helping them achieve a better lifestyle. We make our Team Members and our Customers our top priority by delivering the best possible Customer retail experience.

Our Plum Market Grocery Stores are a reflection of the very communities we serve. From our Team Members to our Customers, local vendors and product selection, we are proud of the inclusive culture in which we thrive, and strive to promote at Plum Market. If you share our enthusiasm, please apply to see how you may fit in.

Benefits of working at Plum Market:

Full time position.

We can offer a variety of retail shifts to help with your work/life balance.

You can learn about great food and grow your passion at the same time.

We provide exceptional training to help you grow your knowledge.

Paid time and a half for working any of these five federally recognized holidays: New Year’s Day, Labor Day, Fourth of July, Memorial Day and Thanksgiving.

Promotional opportunities. We are a growing company and you can grow with us!

Variety of medical, dental, and vision benefits to cover you and/or your family.

401k with company match after a 6 month waiting period.

20% off Team Member Discount.

50% off Team Member Lunch Discount.

Plum Market offers a desirable and rewarding place to work.

Employment is contingent on a successful background check.

Description:

The Customer Service Manager is responsible for the exceptional execution of Customer Service at the Service Desk, Self-checkout and Cashier pods. They ensure all Plum Market Service standards are met and Customer issues are resolved. They will train, supervise, oversee, and manage Front End Team Members and ensure they comply with the operating policies and procedures of Plum Market.

Who you are:

You model and provide exceptional Guest Service.

You are organized, detail-oriented, and wish to continuously learn and grow your capabilities.

You are eager to collaborate with Store Operations, Director, Ownership and the other Team Leaders to make your department the best it can possibly be.

You value inclusion and work to create an environment where everyone feels welcomed and every voice is heard.

You are innovative and have the courage to pursue new ideas.

You love a challenge and the satisfaction that comes from meeting it.

You inspire people to want to be their best selves.

What you will bring:

Ability to manage multiple Teams and product lines simultaneously.

Ability to work a variety of shifts including nights, weekends and holidays.

Excellent verbal and written communication skills.

Proficiency in Microsoft Suite.

Ability to stand and walk for up to 4 hours without a break – we work on the floor, and alongside our team.

Ability to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted.

What you will do:

Give exceptional Service to our Customers.

Lead The Team Members in the department.

Communicate effectively with Customers, Team Members, Store Leadership and Director Group.

Adhere to all Plum Market policies and standard operating procedures.

Salary : $20 - $26

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Manager - Plum Market West Bloomfield?

Sign up to receive alerts about other jobs on the Customer Service Manager - Plum Market West Bloomfield career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$95,951 - $128,520
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$95,951 - $128,520
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$175,272 - $244,410
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449

Sign up to receive alerts about other jobs with skills like those required for the Customer Service Manager - Plum Market West Bloomfield.

Click the checkbox next to the jobs that you are interested in.

  • Customer Interaction Skill

    • Income Estimation: $86,222 - $139,442
    • Income Estimation: $98,363 - $136,806
  • Customer Service Skill

    • Income Estimation: $43,569 - $82,025
    • Income Estimation: $49,713 - $89,972
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Plum Market

Plum Market
Hired Organization Address Bloomfield, MI Full Time
Plum Market is an emerging leader in the Grocery, Food & Beverage Retail industry. We are committed to providing the ver...
Plum Market
Hired Organization Address West Bloomfield, MI Full Time
Job Description Job Description Plum Market is an emerging leader in the Grocery, Food & Beverage Retail industry. We ar...
Plum Market
Hired Organization Address West Bloomfield, MI Full Time
Plum Market is an emerging leader in the Grocery Retail industry. We are committed to stocking the very best selections ...
Plum Market
Hired Organization Address Ann Arbor, MI Part Time
Join the Plum Market Team – Where Passion Meets Opportunity! Plum Market is a fast-growing leader in the Grocery, Food &...

Not the job you're looking for? Here are some other Customer Service Manager - Plum Market West Bloomfield jobs in the West Bloomfield, MI area that may be a better fit.

Grocery Team Member - Plum Market West Bloomfield

Plum Market, West Bloomfield, MI

AI Assistant is available now!

Feel free to start your new journey!