What are the responsibilities and job description for the Virtual Appointment Setter - Entry Level position at PLUMBER BROTHER?
Join the dynamic team at Plumber Brother as a Virtual Appointment Setter in this exciting entry-level position. This role is perfect for individuals seeking to begin their career in a supportive and growth-oriented environment. You will be working virtually, utilizing your communication skills to establish rapport with potential clients and efficiently set appointments that align with our schedule. Our company values proactive and enthusiastic individuals who are ready to take on challenges and deliver exceptional customer service. This entry-level position offers comprehensive training and development opportunities, ensuring you have the tools and knowledge necessary for success.
Responsibilities
Responsibilities
- Engage with potential clients through phone calls and emails to schedule appointments
- Provide information about our services and offerings to potential clients
- Maintain accurate records of all communications in our CRM system
- Follow up with leads to confirm appointments and address any questions or concerns
- Collaborate with the service team to ensure timely and efficient appointments
- Track and report on daily, weekly, and monthly appointment-setting metrics
- Participate in training programs to improve communication and sales skills
- High school diploma or equivalent, with a preference for some post-secondary education
- Strong verbal and written communication skills
- Proficient in using computers and familiar with CRM systems
- Ability to work independently and manage time efficiently
- Strong attention to detail and organizational skills
- Experience in customer service or sales is a plus, but not required
- A positive attitude and willingness to learn in a fast-paced environment
