What are the responsibilities and job description for the Virtual Assistant position at Plumber Brother?
Plumber Brother is seeking a dedicated and organized Virtual Assistant to join our team and provide top-notch administrative support. As a Virtual Assistant, you will play a crucial role in ensuring our operations run smoothly and efficiently. You will work remotely, allowing you the flexibility to manage your own schedule while contributing to the overall success of our plumbing services.
Responsibilities
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat
- Schedule appointments and maintain the calendar for our plumbing services
- Assist with data entry and maintain client records accurately
- Prepare and send out customer invoices and follow up on payments
- Conduct research to support business initiatives and projects
- Assist in the creation of marketing materials and social media content
- Coordinate with team members to ensure timely completion of project tasks
- Proven experience as a virtual assistant or in a similar administrative role
- Excellent written and verbal communication skills
- Strong organizational skills with attention to detail
- Proficient in using productivity tools, such as Microsoft Office Suite and Google Workspace
- Ability to multitask and manage time effectively in a remote work environment
- Experience with customer service principles and practices
- Familiarity with basic bookkeeping or invoicing processes
- Training & Development
- Work From Home
- Free Food & Snacks
- Wellness Resources
