What are the responsibilities and job description for the Plumbing Service Technician position at Plumbing Nerds?
PLUMBING SERVICE TECHNICIAN
The Plumbing Service Technician will be responsible for troubleshooting, diagnosing, and repairing plumbing systems for residential and commercial customers. The ideal candidate is someone with solid experience in service calls, repairs, and maintenance, and who thrives on providing exceptional customer care.
Key Responsibilities:
- Diagnose, repair, and maintain plumbing systems.
- Perform routine maintenance and service calls.
- Communicate with customers to assess their plumbing needs and provide solutions. Provide accurate estimates for repair costs, labor, and parts.
- Maintain and organize plumbing tools, equipment, and company vehicles. Provide customers with preventative maintenance advice to avoid future plumbing issues.
- Deliver outstanding customer service, ensuring satisfaction and loyalty.
- Document and maintain accurate records of work performed
Qualifications:
- Plumbing service experience as a technician
- Proficiency in troubleshooting and repairing various plumbing systems.
- Ability to work independently and manage time effectively.
- Excellent communication and customer service skills.
- Valid driver’s license and clean driving record.
- Ability to lift and carry tools, equipment, and materials as required.
- Ability to work on-call and weekends as needed.
Benefits:
- Competitive salary.
- Health, dental, and vision insurance.
- Paid time off (PTO) and holidays.
- 401(k) retirement plan with company match.
- Ongoing training and professional development.
- Company vehicle and tools provided.
- Opportunities for career advancement.
Physical requirements & working conditions
- The position requires a considerable amount of physical activity including walking, standing for lengthy periods of time, lifting up to 50 pounds, climbing ladders, squatting/kneeling, crawling in tight spaces and reaching/grasping.
- Equal amount of time spent indoors and outdoors with exposure to hot or cold temperatures for one or more hours.
- Plumbing, Cooling & Electrical Nerds is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.
- All candidates are required to undergo a pre-employment drug screen and employment background checks.
