What are the responsibilities and job description for the Salesforce CRM Administrator - Higher Education (REMOTE) position at Plumlogix (MBE Salesforce Partner)?
Salesforce CRM Administrator (Higher Education)
6-12 Months Contract
Chicago; IL (REMOTE)
Position Overview :
We are seeking a skilled Salesforce CRM Administrator to join our team, supporting our Higher Education client in optimizing their Salesforce platform. The ideal candidate will manage and enhance the Salesforce ecosystem to meet organizational objectives, streamline processes, and improve user experience. This role requires a detail-oriented professional with a strong understanding of Salesforce best practices and a passion for enabling educational excellence through technology.
Salesforce Administration :
- Configure and maintain the Salesforce platform, including user setup, roles, permissions, workflows, and security settings.
- Develop and manage custom objects, fields, page layouts, and record types tailored to higher education requirements.
- Collaborate with stakeholders to understand their needs and translate them into scalable Salesforce solutions.
- Ensure data quality and integrity by managing de-duplication, data imports, and validation processes.
- Provide support to end-users by troubleshooting issues and answering Salesforce-related queries.
- Support integrations with third-party applications and platforms used in the higher education sector.
- Ensure compliance with institutional data governance policies and privacy regulations, including FERPA and GDPR where applicable.
Qualifications :
Skills and Knowledge :
