What are the responsibilities and job description for the Seasonal Administrative Support position at Plunkett's Pest Control?
Plunkett's is a solid, family-owned business established in 1915 celebrating over 100 years of continued growth! Our service area covers over 22 states with offices in Fridley, MN, Columbus, OH, and Farmington, NM. Our employees receive competitive wages and rewards, fantastic benefits, a company sponsored retirement program, continuous training, and career development. Plunkett's is an outstanding, privately owned company that offers stability and opportunity!
Position Description: Seasonal Administrative Intern
This position will assist the Administration team to ensure that the increase in volume of workload during the Spring, summer, and Fall seasons is efficiently processed. Responsibilities will include payment processing, responding to client questions and concerns regarding invoices and payment applications, and applicable projects and tasks relating to our Administration team. This role is full-time during summer break, with available hours to begin training in the spring.
Essential Job Duties:
- Process a large volume of payments.
- Monitor shared email boxes, effectively respond to clients, and escalate concerns that should be reviewed by other employees.
- Identify the source of billing and payment application discrepancies and reconcile the variance.
- Operate our letter folding machine and postage machine to ensure that communications are received and sent efficiently.
- Communicate effectively & professionally (written and verbal) with people both inside and outside the company.
- Maintain a safe and clean work environment.
- Cooperate with management to complete any other tasks as assigned.
Job Requirements:
To perform this job successfully, an individual must be able to perform each essential duty effectively. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Requirements:
- Must be 18 years of age or older.
- Pursuing a 2- or 4-year degree in a related field.
- Ability to effectively communicate on the phone and through email/text in a professional and efficient manner.
- Computer skills including the ability to learn new software and systems.
- Strong organization skills and attention to detail will be key to success in this role.
- Ability to read, write, clearly speak, and understand English.
- Favorable drug test and acceptable background and driving record are also required.
- This role is onsite in Fridley, MN.
Preferred Requirements:
- Previous office work experience is a plus.
Physical Demands and Work Environment:
- Communicates through telephone conversations, email, text and face-to-face interactions.
- The ability to lift and carry up to 30 lbs.
- This is a physical position with extensive movement, including, but not limited to bending, stooping, twisting, kneeling, and reaching overhead.
- Read printed materials and a computer screen.
- The ability to perform tasks that require hand-eye coordination.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Plunkett's is an equal opportunity employer and committed to hiring and retaining a workforce that reflects the diverse communities we serve.
EOE/Minorities/Females/Protected Vets/Disabilities/LGBT