IT Specialist

The Company

Founded in 1989, Plush Appeal, LLC is the biggest and best wholesale and retail supplier of Mardi Gras beads, party supplies, novelties and plush/stuffed toys in New Orleans, Louisiana. Our website is mardigrasspot.com. We also promote and market our products on various ecommerce platforms. We are a dynamic company looking for an individual who is excited about sharing their skills and ideas and joining a team that is passionate about what they do every day

Position
Perform the daily, monthly and annual activities required to support the hardware & software resources of the company. Evaluate market trends and remain up to date on emerging technologies and e-commerce developments. Work with business partners, consultants and vendors to maintain integration and efficiency of multiple systems

POSITION RESPONSIBLITIES

• Ensure a high quality of data integrity by creating and enforcing IT policies, procedures and standards
• Regularly monitor and initiate software updates. Test to ensure updates don’t cause conflicts that affect performance or the integration between platforms. Routinely communicate with support representatives to plan timely implementation of software updates. Ensure that software updates are completed regularly and timely to maintain system efficiency and optimization of sales and technology resources
• Maintain and support integrated applications with hosted customer websites (eg: GroovePacker, Lay-Buy, Parcelify)
• Provide support and maintenance for SAP, Shopify, POS, ShippingEasy, GroovePacker and all other software the company utilizes
• Administer network and data security, firewalls, virus protection, and email security
• Perform and maintain data backups to ensure the safety and integrity of company data resources
• Collaborate with the eCommerce Data Manager when necessary to integrate and update company technology and ensure the integrity of the sales and marketing goals of the company. Liaison to third party selling channels to resolve service and integration issues. Confirm that sales, inventory and shipping records are properly integrated with new selling channels.
• Collaborate with Consensus and the Bookkeeper to ensure that transactions reconcile and close properly
• Collaborate with sales and marketing staff and provide the support necessary to quickly implement and sustain new sales channel opportunities

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Technical Responsibilities

Shopify Theme Development:

• Customizing and developing Shopify themes using Liquid, HTML, CSS, and JavaScript. Ensuring themes are responsive and optimized for various devices.

App Integration and Customization:

• Integrating third-party apps and sales channels to extend Shopify's functionality.
• Customizing existing apps to meet specific business needs.

Performance Optimization:

Implementing best practices for SEO and accessibility including:

• On-Page SEO (keyword research, optimizing product pages, title tags and meta descriptions, image optimization)
• Technical SEO (site speed optimization, mobile optimization, URL structure)
• Monitoring and Analytics (Google Analytics, built-in SEO tools, periodic audits)
• Ensuring fast load times and efficient performance of the website.

API Integration:

• Connecting Shopify stores with other systems through APIs (e.g.: ERP systems, inventory management, shipping management, CRM)
• Debugging and Troubleshooting:
• Identifying and fixing bugs or issues on the website.
• Providing technical support for ongoing maintenance.

Creative Responsibilities

UI Design:

• Collaborating with company to create visually appealing and user-friendly interfaces.
• Implementing design changes based on user feedback and testing.

Content Management:

• Updating website content, including products, website navigation, theme updates, and banner changes.

Project Management:

Requirement Analysis and Planning:

• Understanding business requirements and translating them into technical specifications.
• Planning and prioritizing development tasks and projects.

• Contributes to the team effort by accomplishing related results as assigned

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off

Compensation Package:

• Profit sharing

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Required)

Experience:

• IT: 3 years (Required)

License/Certification:

• Driver's License (Required)

Location:

• New Orleans, LA 70119 (Required)

Ability to Relocate:

• New Orleans, LA 70119: Relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $50,000