What are the responsibilities and job description for the Spa Coordinator/Receptionist position at Plush Beauty Salon?
Job Summary
We are seeking a dedicated and enthusiastic Spa Coordinator to join our team. The ideal candidate will play a vital role in ensuring a seamless experience for our clients by managing appointments, providing exceptional customer service, and promoting our spa products and services. This position requires excellent communication skills, a passion for beauty, and the ability to upsell services and products effectively.
Responsibilities
- Greet clients warmly upon arrival and ensure they feel welcomed and comfortable.
- Manage appointment scheduling and confirmations efficiently to optimize the spa's operations.
- Provide detailed information about spa services, treatments, and products to clients.
- Upsell additional services and retail products during client interactions.
- Conduct product demonstrations to educate clients about the benefits of various spa offerings.
- Maintain accurate inventory of retail stock and assist with reordering as necessary.
- Handle cash register transactions accurately, including processing payments and managing receipts.
- Address client inquiries and concerns promptly while maintaining a high level of professionalism.
- Collaborate with spa staff to ensure smooth operations and exceptional service delivery.
Requirements
- Proven experience in customer service, preferably in a spa or retail environment.
- Strong communication skills with the ability to engage effectively with clients.
- Experience in retail sales with a focus on upselling products and services.
- Familiarity with retail math concepts for inventory management purposes.
- Proficient phone etiquette for handling client calls professionally.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A passion for wellness, beauty, and the spa industry is highly desirable.
Join our team as a Spa Coordinator where you can make a difference in our clients' lives while growing your career in the beauty industry!
Job Types: Full-time, Part-time, Contract
Pay: $16.17 - $20.00 per hour
Expected hours: No less than 16 per week
Benefits:
- Dental insurance
- Employee discount
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Columbus, OH 43209 (Required)
Ability to Relocate:
- Columbus, OH 43209: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $20