What are the responsibilities and job description for the Part Time - Host position at Plymouth Harbor on Sarasota Bay?
Let your gorgeous, welcoming smile be the first thing that residents see when they enter the Mayflower Dining Room! The Host/Hostess is responsible for greeting all patrons entering the Mayflower Restaurant and providing prompt assistance with table seating in a courteous, helpful, and professional manner; assist servers as needed.
Part Time Opportunity - Flexible Schedule - Hours 3:30pm to 9:00pm
Duties/Responsibilities
Part Time Opportunity - Flexible Schedule - Hours 3:30pm to 9:00pm
Duties/Responsibilities
- Greet patrons cordially and seat them, holding chairs for the ladies.
- Maintain friendly, professional relations with residents and their guests at all times.
- Assist servers with taking orders, delivering food, and clearing tables, as necessary.
- Take reservations from residents; confirm reservations.
- Assist in distributing carry-out meals.
- Utilize the point of sale (POS) system to place all food orders and track resident meals.
- Immediately report any accidents and/or incidents to the Dining Manager/Mayflower or designee.
- Create floor plans for service.
- Change reservation message on voicemail.
- Retrieve voice mails from phone system.
- Toward the end of dining service, communicate to the kitchen the number of tables remaining in the restaurant.
- Maintain work area, equipment and supplies in a clean, sanitary and organized manner. Ensure that work areas are neat and confidential materials are properly stored before leaving area on breaks, end of workday, etc.
- Work safely; complying at all times with Plymouth Harbor safety standards.
- Perform other duties as deemed necessary and appropriate, or as may be directed.
- Minimum high school diploma or equivalent.
- Previous foodservice or customer service experience preferred.
- Must have good organizational/multi-tasking skills.
- Must be a detail-oriented person and able to perform duties with great accuracy on a daily basis.
- Must have excellent personal skills, demonstrating the ability to conduct oneself in a non-controversial style; a style that inspires the respect of others and promotes a sense of trust in the individual’s competence.
- Must have good communication skills; speaking, writing, and listening.
- Must be fluent in English.
- Must have good computer skills.
- Must have the ability to learn and use proprietary computer software as required.
- Must be ServSafe certified or have the ability obtain this certification.
- Support Plymouth Harbor’s mission, striving daily to ensure the best possible outcomes for the health and well-being of residents and staff.
- Maintain high personal standards for performance and encourage others to do the same.
- Must be able to get along with others and work as a team player.
- Maintain confidentiality in all Plymouth Harbor, resident, and team member matters.
- Use good judgement and make independent decisions when circumstances warrant such action.
- Work harmoniously with all persons residing in, employed by, or associated with, the organization.
- Be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people.
- Wear Plymouth Harbor team member i.d. badge at all times when on duty.
- Abide by the dress and grooming guidelines established for the department and possess good personal hygiene habits.
- Must possess fully functioning sense of sight/hearing or use prosthetics that will enable these senses to function adequately in order to do the job.
- Must be able to sit, stand, walk and move throughout the workday (lifting, carrying, bending, squatting, reaching, kneeling, pushing, pulling, twisting) using good body mechanics.
- Must be able to lift/push up to 30 pounds.
- Must be able to stand for long periods of time.
- Must be able to cope with the physical and emotional demands of the position.
