What are the responsibilities and job description for the Associate Registrar, Degree Auditor & Curriculum Processor position at Plymouth State University?
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The Registrar’s Office at Plymouth State University invites applications for an Associate Registrar – Degree Auditor & Curriculum Processor. This position performs a variety of electronic data management and record-keeping duties in support of Registrar Office operations by applying policies and procedures in an organized, efficient and timely manner and engaging in problem solving and triage. Requires dependability, exemplary interpersonal and analytical skills, initiative, a strong work ethic, a meticulous attention to detail and a sharp technical aptitude.
Duties And Responsibilities
100%
Plymouth State University offers high-quality baccalaureate, graduate, and doctoral degree programs. Through research and innovative community partnerships, the University contributes to the economic, social, cultural, and environmental development of the North Country and Lakes Region of New Hampshire and beyond.
Plymouth State University (PSU) is transforming the campus to create a first-of-its-kind university holistically organized around integrated clusters. Our goal is to provide a dynamic interdisciplinary and innovative learning environment. Students, faculty, staff, and community will connect to solve real-world challenges that will benefit people and organizations at all levels. We are a residential and comprehensive university with a warm and engaged learning community focused on teaching excellence and regional engagement. The University is located in the heart of the Lakes Region and White Mountains of New Hampshire and serves approximately 4,300 undergraduate and more than 2,000 graduate students.
Surrounded by lakes and mountains, PSU’s 170-acre campus provides students with an outstanding natural laboratory for learning and an ideal setting for outdoor recreation. PSU has consistently earned national recognition for its commitment to community service, environmental sustainability, academic excellence, and employee wellness.
EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Location:
Plymouth
Salary Grade
Exempt Staff 19
The Registrar’s Office at Plymouth State University invites applications for an Associate Registrar – Degree Auditor & Curriculum Processor. This position performs a variety of electronic data management and record-keeping duties in support of Registrar Office operations by applying policies and procedures in an organized, efficient and timely manner and engaging in problem solving and triage. Requires dependability, exemplary interpersonal and analytical skills, initiative, a strong work ethic, a meticulous attention to detail and a sharp technical aptitude.
Duties And Responsibilities
100%
- Exhibit discretion and maintain confidentiality in communicating sensitive information and in handling confidential materials.
- Point person for degree auditing for all programs at all levels – pre-auditing through final auditing and all related reports and reporting, and all communications to and between students, faculty, advisors and staff.
- Point person for the scribing of all new and revised programs (majors, minors, concentrations, courses, and blankets) into DegreeWorks.
- Point person for scribing approved student requests in DegreeWorks.
- Provide end-user training for students and advisors regarding use of DegreeWorks as needed.
- Responsible for the daily management of the psu-degree-info email account.
- Order and track diplomas; participation in and oversight of processing and packaging.
- Point person for NSC Degree Verify reporting and verifications.
- Point person for registrar’s office participation in Grad Fair and commencement preparation activities; provide lists of eligible students and oversee student portion of the commencement brochure.
- Attend all Commencement meetings and report needs and decisions back to registrar’s office.
- Point person for all curriculum processing including attending committee meetings (including Gen Ed as needed) and assist faculty with completing curriculum updates properly; process curriculum updates in Banner, CourseLeaf, and DegreeWorks.
- Responsible for curricular-related updates to the catalog, including Banner to CourseLeaf connections as well as direct updates into the CourseLeaf Product.
- Responsible for communication of processes and training to enhance campus-wide usage of all features of CourseLeaf and DegreeWorks.
- Support operations of the registrar’s office utilizing various computer and online solutions including, but not limited to WEBI, Xtender, and the National Student Clearinghouse. Scan/Index documents on a daily basis and utilize MS Office to accomplish daily tasks.
- Cultivate trust in the registrar’s office by offering quick and accurate answers to questions and reducing the need to shuffle students. Provide general academic information and assistance in a professional and efficient manner, clearly explain university academic policies and procedures and point out resources for self-service.
- Answer the main phone line, assist with office walk-ins. Research and resolve routine issues; triage more complex as necessary. Prioritize responsibilities to ensure time-sensitive needs are managed quickly.
- Perform a wide variety of very detailed and time-sensitive data entry and recordkeeping duties relating to student record maintenance in the student information database.
- Understand appropriate technology and workflow to leverage as a resource for better customer service.
- Communicate academic and student service-related matters and/or specific policy information and assist in up-dating and/or developing policies and procedures.
- Run error reports and resolve issues to maintain data integrity.
- Participate in office-wide projects to include cross-training and software testing as well as events such as orientation, registration, and Panther Days
- Assist in researching issues regarding compliance with government and other external regulations and assist with compliance as required.
- Attend meetings of appropriate committees as delegated, with ability to respond to questions concerning related office issues, and to report meeting content to supervisor
- Maintain a neat and organized workstation
- Bachelor’s degree and three years of experience in student information operation or related area
- Proven customer service experience
- Advanced technology skills including MS Office, database management, and education software products and systems.
- Effective and professional interpersonal and communication skills.
- Supervisory and training experience
- Exposure to education software products such as Workday and CourseLeaf
- Thorough understanding of FERPA
- Two years of experience in a registrar’s office with degree auditing/curriculum processing experience or equivalent combination of higher education and other professional experience totaling five years
- A solid understanding of and the capacity to clearly communicate and explain policies and procedures
- Capable of adhering to legal requirements and regulations and maintaining confidentiality
- Experience with office duties requiring discretion, prioritization, research, and time-sensitivity
- Ability to work independently and as part of a team in a high-volume, fast-paced environment
- Self-motivated and committed to continuous improvement; takes responsibility for own work
- Ability to establish and maintain successful working relationships with faculty, staff, and students
- Adaptability while working in an environment that experiences frequent change.
- Willingness to learn new tasks and recognize and opportunities for improvement
- Ability to work with frequent interruptions
- Experience with Workday and DegreeWorks curriculum and degree auditing tools and related communication applications; Workday preferable
- Experience with curricular processes, protocols, and catalog maintenance
- Familiarity with diploma ordering and processing platforms
- Experience with all levels of higher education including adult learners
- Advanced knowledge of FERPA
- Resume/CV
- Cover Letter
Plymouth State University offers high-quality baccalaureate, graduate, and doctoral degree programs. Through research and innovative community partnerships, the University contributes to the economic, social, cultural, and environmental development of the North Country and Lakes Region of New Hampshire and beyond.
Plymouth State University (PSU) is transforming the campus to create a first-of-its-kind university holistically organized around integrated clusters. Our goal is to provide a dynamic interdisciplinary and innovative learning environment. Students, faculty, staff, and community will connect to solve real-world challenges that will benefit people and organizations at all levels. We are a residential and comprehensive university with a warm and engaged learning community focused on teaching excellence and regional engagement. The University is located in the heart of the Lakes Region and White Mountains of New Hampshire and serves approximately 4,300 undergraduate and more than 2,000 graduate students.
Surrounded by lakes and mountains, PSU’s 170-acre campus provides students with an outstanding natural laboratory for learning and an ideal setting for outdoor recreation. PSU has consistently earned national recognition for its commitment to community service, environmental sustainability, academic excellence, and employee wellness.
EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Location:
Plymouth
Salary Grade
Exempt Staff 19
