Constituent Data Manager

USNH Employees should apply within Workday through the Jobs Hub app

The constituent data manager is responsible for the management and use of the database containing the University’s records on its alumni, donor, and prospective donor records. A software “power user” the manager is the primary report writer and report resource, and the division’s service provider regarding data segmentation and data pulls. Responsible for the integrity of the database including security and access, data cleansing, data standards, and consistency in data entry. Responsible for publicly-reported facts and figures related to University Advancement efforts.

Duties And Responsibilities

• Serve University Advancement and campus data needs related to constituent data and fulfill requests in most efficient methods. Where possible, develop standard and routine reports, train others to fill their own data needs, and advise on efficient use of the software.
• Oversee the constituent database and assure the integrity of its data by writing, training others on, and enforcing data standards, performing regular data cleansing, and overseeing access.
• Perform global changes to and additions of constituent records such as the annual download of new graduates into alumni records. Make recommendation about what constituent information should be tracked and how.
• Schedule and perform routine data cleanse processes, coordinate data audits, and ensure timely input of data updates received from constituents, campus, public sources, etc.
• Coordinate major data integration with third party vendors for purchased products and services, such as wealth screenings and data enhancement.
• Serve as University Advancement’s primary reporter for publicly-reported data (such as alumni participation rates, total dollars raised, etc.) for the Voluntary Support of Education report, US News and World Report, USNH and other requested reports.
• Collaborate with Director on routine integration of data between different software platforms across campus and assist in establishing processes for data consistency.
• Manage access to database, passwords, new account set-up, and provide monthly security reports. Coordinate user needs for software training and collaborate with Director to meet training needs.
• Analyze data and create strategies to increase the quality and quantity of data captured in the donor database.
• Oversee in the maintenance of data tables in the constituent database.
• Support Annual Giving, Planned Giving, and Major Gifts segmentation efforts with data analysis for solicitation and reporting purposes.
• Hire, train and supervise the student staff.
  
  

Minimum Qualifications

• Bachelor’s degree and two years of experience in information technology field, Associate’s and four years, or combination of education and experience equal to six years.
• Broad knowledge of several areas of information technology and knowledge of specialty area as required by employing unit.
• Overall information technology skills as required by employing department/unit.
• Organizational skills and effective oral and written communication skills.
• Supervisory ability.
  
  

Additional Preferred Qualifications

• Familiarity with Blackbaud Raisers Edge or other Customer Relationship Management software.
• Experience working in a non-profit and/or higher education environment.
• Advanced knowledge of data formats such as Excel and CSV.
• Ability to manipulate and analyze large data sets.
• Eagerness to learn and adapt to new technologies and tools.
• Basic accounting and/or financial systems knowledge.
• Be a proactive problem solver and take initiative.
• Strong analytical skills to identify data discrepancies and ensure data integrity.
  
  

Please attach the following documents within the Resume/Cover Letter section of your application:

• Cover Letter
• Resume/CV
• Contact information for 3 professional references
  
  

Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.

Plymouth State University offers high-quality baccalaureate, graduate, and doctoral degree programs. Through research and innovative community partnerships, the University contributes to the economic, social, cultural, and environmental development of the North Country and Lakes Region of New Hampshire and beyond.

Plymouth State University (PSU) is transforming the campus to create a first-of-its-kind university holistically organized around integrated clusters. Our goal is to provide a dynamic interdisciplinary and innovative learning environment. Students, faculty, staff, and community will connect to solve real-world challenges that will benefit people and organizations at all levels. We are a residential and comprehensive university with a warm and engaged learning community focused on teaching excellence and regional engagement. The University is located in the heart of the Lakes Region and White Mountains of New Hampshire and serves approximately 4,300 undergraduate and more than 2,000 graduate students.

Surrounded by lakes and mountains, PSU’s 170-acre campus provides students with an outstanding natural laboratory for learning and an ideal setting for outdoor recreation. PSU has consistently earned national recognition for its commitment to community service, environmental sustainability, academic excellence, and employee wellness.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Location:

Plymouth

Salary Grade

Exempt Staff 18