Senior Program Support Assistant

Location

Plymouth

Under the general supervision of the Office of Academic Affairs or Executive Office Manager, perform a variety of duties in support of the cluster/academic unit/discipline. This position requires independent judgment in applying and adapting university guidelines, policies and procedures. It is critical in its ability to provide consistent, historical stability to the operational structure of the cluster/academic unit/discipline through training, adherence/knowledge of institutional policy, procedures and rules and regulations.

Duties/Responsibilities

• Enter, maintain, and update data in the Banner system in support of Course scheduling of Undergraduate and Graduate Courses
• Oversee budget monitoring, reporting and assist in budget preparation through query management; report writing, tracking expenditures and/or revenues.
• Purchase supplies, equipment and tools using PCards and purchase orders.
• Academic Forms: process all UG and Grad student academic forms within the Academic Unit faculty approval process and submit completed forms to the Registrar’s Office.
• Collection, aggregation, and dissemination of Academic Unit’s faculty’s activities; including, but not limited to work-plans, classroom observation reports and TL semester availability forms.
• Document, track, report and ensure policy compliance of direct pays, personal reimbursements, professional development funds and faculty/student travel
• Administrative support for any accreditation; and act as recording secretary for the Academic Unit’s monthly faculty meetings
• Distribute general program information, and conduct activities to support academic programs and initiatives including creating and maintaining displays, digital monitors, bulletin boards, postings, etc.
• Communicate information regarding compliance to PSU and/or USNH policies and procedures. Assist in updating, creating, and/or improving policies and procedures
• Assist with contract facilitation by working with cluster/discipline team and finance.
• Oversee program/discipline grants and student awards, scholarships, honor society and course fees.
• Scholarship Management: serve as the support liaison with the Office of Advancement, the Office of Financial Aid, and includes, review, awarding and acknowledgements.
• Support Academic Unit’s faculty to ensure effective membership management of any Honor Society within said AU.
• Direct marketing outreach materials: create marketing resources, control compliance and certify authorization for all Academic Unit related marketing and outreach materials.
• Support web content on the AU SharePoint sites.
• Administrative liaison for project management within the program/discipline/university.
• Support project initiatives through coordination, deadline management, recordkeeping, document preparation, and research for projects that include upgrades to technology, research, cluster projects, and accreditation.
• Manage events and conferences for AU.
• Manage student/supplemental staff including supervision, recruitment, and training, mentoring, and advising.
• Facilitate human resource activities such as employee on/off boarding, new hire orientation, ensure compliance with Department of Labor laws and university policies/ and approve student and adjunct staff payroll
• All other duties assigned
  
  

Requirements

Minimum Acceptable Education & Experience:

• High School diploma or 3-5 years experience
  
  

Knowledge, Skills & Abilities

• Microsoft 365 suites
  
  

Preferred Qualifications

• Workday
  
  

Required Applicant Materials

• Resume/CV
• Cover Letter
  
  

Plymouth State University offers high-quality baccalaureate, graduate, and doctoral degree programs. Through research and innovative community partnerships, the University contributes to the economic, social, cultural, and environmental development of the North Country and Lakes Region of New Hampshire and beyond.

Plymouth State University (PSU) is transforming the campus to create a first-of-its-kind university holistically organized around integrated clusters. Our goal is to provide a dynamic interdisciplinary and innovative learning environment. Students, faculty, staff, and community will connect to solve real-world challenges that will benefit people and organizations at all levels. We are a residential and comprehensive university with a warm and engaged learning community focused on teaching excellence and regional engagement. The University is located in the heart of the Lakes Region and White Mountains of New Hampshire and serves approximately 4,300 undergraduate and more than 2,000 graduate students.

Surrounded by lakes and mountains, PSU’s 170-acre campus provides students with an outstanding natural laboratory for learning and an ideal setting for outdoor recreation. PSU has consistently earned national recognition for its commitment to community service, environmental sustainability, academic excellence, and employee wellness.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.