Activity Assistant/Concierge

Schedule: Per Diem, Saturday availability is required, with a preference for availability on additional days during the week.

Rate: $19.10 - $20.10

• Dementia and Skilled Nursing Activity Experience

Work Duties:

• Provides assistance to residents during meal time and ensures each resident has the food items they wish and beverages with refills, while also encouraging resident independence as much as possible
• Maintains an accurate pantry list and communicates inventory with the Dining Liaison for stocking;
• Assists residents to and from the dining/activity room (using safe transfer techniques and appropriate assistive devices);
• Orchestrates and leads therapeutic activities of interest with enthusiasm and compassion;
• Makes room visits for residents in order to develop genuine relationships and identify resident preferences;
• Interacts with residents and their families to give direction and inspire excitement for each activity program;
• Motivates residents to participate in daily planned activities;
• Oversees the transformation of the common area into the appropriate meal or activity ambiance;
• Utilizes available resources to introduce creative programs that stimulate sensory and cognitive processes, in addition to the principles of Masterpiece Living;
• Charts bedside visits and general attendance of activity programs;
• Coordinates and implements in-room programs for bedfast residents and those not desiring to participate in group programming;
• Will contribute to creating a home environment in each neighborhood;
• Integrates the company Advantage principles and commitments into their daily routines;
• Ability to comprehend and correctly use a variety of informational documents including (paper and electronic) flow sheets, memos, correspondence, and other reports and records;
• Assists in organizing resident group trips and outings;
• Maintain accurate records of resident interactions and participation;
• Establish one on one relationships with residents, maintain daily one on one visitation schedule.
• Accurately reports unusual symptoms and problems of residents to supervisor;
• Assists with emergencies and safety instruction for residents such as fire drills, etc.;
• Answers the telephone and assists visitors as needed;
• Conducts work tasks safely and in compliance with the safety program;
• Provides effective and courteous service to all residents, family members, guests and team members; is clear I communication and handles conflicts appropriately;
• Attends and actively participates in in-service training and meetings as scheduled; incorporates training received into daily work;
• Promptly greet all newly admitted/readmitted residents and family upon arrival to facility, provide directions, guidance, assistance or information as requested or needed;
• Provide thorough and rapid customer and personal services to all residents and ensures the highest quality of skilled resident care through nursing staff. Resident’s privacy and rights are maintained during the activities of daily living meeting quality standards for service, and evaluation of customer satisfaction;
• Maintains consistent, frequent, positive and effective communication with residents, vendors, visitors, and team members;
• Answer all incoming calls in a timely and professional, enthusiastic manner using a telephone console; locates individuals, takes messages if necessary; may receive/transmit fax messages;
• Assists with special events coordination and scheduling appointments, placing and following on work orders, assists with dining and other reservations;
• Monitors condition of office machines, such as fax and copy machines; responsible for keeping office supplies cabinets organized; maintains front desk area neat and clean (binders and forms accessible and up-to-date);

What's in it for you?

As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

Full-Time Team Members:

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1st of the month following your start date
• $25 tax per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Find additional benefits here: www.HGcareers.org

Part-Time/Per Diem Team Members:

• Medical benefits start the 1st of the month following your start date
• Matching 401(k)
• $25 tax per line Cell Phone Plan

Come see what HumanGood has to offer!