What are the responsibilities and job description for the Customer Service Associate position at PM Grand?
Position : Customer Service Associate
Reports to : Store Manager
Purpose of Position : We will rely on you to make sure each guest receives prompt and reliable service.
As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.
Customer Service Associates are responsible for :
- Maintaining store to the needs of management while giving excellent customer service to each guest
- Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
- Ensure compliance with age restricted products such as tobacco, alcohol and lottery
- Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
- Maintain a clean and organized store, register area and backroom
- Maintain cleanliness outside of the store
- Ensure all deliveries are made according to company policy
- Maintain safe / secure environment adhering to company safety methods
- Properly record time worked
- Complete daily paperwork / record-keeping
Education and Experience :
Requirements :
Physical Requirements :
Customer Service Associates will be provided with the following :