What are the responsibilities and job description for the Banquet Server | Renaissance Baltimore Harborplace Hotel position at PM Hospitality Strategies, Inc.?
What You’ll Do:
Flawless service is the centerpiece of hospitality—and hospitality is something we take pretty darned seriously. Our Banquet servers are responsible for providing prompt and courteous service to our guests, attending to their needs and making sure every dining experience is nothing short of spectacular. We will be looking to you to make every event dining experience flawless to encourage repeat business.
Here are a few things you can expect to do during a typical shift:
- Provide guests with excellent customer service.
- Accommodate any needs for reasonable special requests.
- Knowledge of food and wine including the ability to answer questions related to the menu or buffet.
- Serve guests food & drinks during event.
- Prepare room for event (set table cloths, dishes and silverware as needed)
Where You’ve Been:
We’re looking for someone with a High School diploma (or equivalent) and previous banquet experience, preferably in a hotel environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service. Food Handler’s and Liquor Permits are also required.
When You’re Here:
This probably goes without saying but you’ll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
Education
Required- High School or better
Behaviors
Required- Functional Expert: Considered a thought leader on a subject
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Required- Self-Starter: Inspired to perform without outside help
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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