What are the responsibilities and job description for the Hotel Night Auditor| Fairfield Inn| King of Prussia, PA position at PM Hotel Group?
Our ideal candidate will have excellent customer service skills, be knowledgeable of the area, possess excellent computer skills, and must enjoy working with numbers. Superb written and verbal communication skills are a must, and the candidate should be able to adapt to working overnight shifts on a regular basis. Strong leadership abilities are attributes that are required for this position. If you are a high energy driven individual that enjoys balancing numbers and interacting with people, this could be the perfect opportunity for you!
What You’ll Do:
Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight, reviewing the property’s balances from the previous day and supervising guests during the overnight hours.
Some of your nightly duties include:
- Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches
- Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
- Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.
- Answer guests’ questions about the hotel services and amenities.
Requirements:
- Candidate must have 2 or more years of Hotel Front Office and /or Night Audit experience
- Candidate must have excellent written and verbal communication skills
- Candidate must be able to prepare financial reports
- Candidate must have experience with cash handling and accounting procedures
- Candidate must be able to work overnight hours 11:00pm – 7:00am
Where You’ve Been:
We’re looking for someone with 2-3 years of related experience, the ability to supervise and work evening/overnight shifts and has strong computer skills. But most importantly you must be a people-person! You will need to always interact with all hotel guests and team members in a polite and positive way, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won’t be a great fit.
When You’re Here:
Sometimes you’ll be behind the desk—but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
Our company offers Competitive Pay & Health Benefit Packages, Annual Raises, Vacation & Sick time, Discounts on Hotels Worldwide & Flexible Scheduling
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
