What are the responsibilities and job description for the Barista | evo Campus Tahoe City | Tahoe City, CA position at PM New Logo?
Pay Range: $18.00 - $20.00 an hour
evo Campus Tahoe City
evo Campus Tahoe City will be located on the shores of North Lake Tahoe, right across from the Commons Beach. This site is currently occupied by the historic Tahoe City Inn. Our new Campus will be home to evo Hotel Tahoe City, restaurant, and more!
Who We Are
- Passionate – about hospitality and fostering an environment where associates will thrive.
- Culture driven – dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
- Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
- Innovators – we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change.
- A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
- A company that has a culture of promoting from within.
- Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.
What You'll Do
- To understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Food and Beverage Manager/Restaurant Manager, when necessary, to ensure customer satisfaction.
- To extend a courteous, friendly, and professional greeting to guests as they arrive, and to thank them as they depart.
- To make the Manager aware of all guest comments and complaints.
- Complete shift checklists and special projects as assigned.
- Respond to all guest needs and requests in a timely and professional manner working to resolve conflicts and ensure guest satisfaction.
- Properly prepare and serve coffee, tea and other beverages and pre-made food items, as ordered by patrons and hotel guests.
- Always maintain an adequate stock of clean glassware, dishes, flatware as needed.
- To restock and maintain all specified areas of the dining room to meet hotel guidelines for cleanliness and presentation.
- Be familiar with the use of suggestive selling techniques to promote the sale of food and beverages.
- To follow specified procedures to control the payment of guest checks.
- To follow all specified procedures to properly open and close the bar, including handling bar keys, running SMS Touch reports and performing all necessary side work.
- Maintain an adequate stock of beverages and supplies, in accordance with established pars and routine procedures, and be responsible for the security of beverage stock while on duty.
- Maintain the organization of the dining areas at all time, including bussing tables and emptying trash as needed.
- To review and verify previous shift’s inventory, at the beginning of every shift.
- Complete inventory of stock at the close of the shift.
- To follow all specified procedures to correctly handle cash, including signing paid-out sheet for tips received, maintaining adequate cash amount in bank, giving correct change for cash transactions, ringing all drinks through the POS and accurately processing credit card vouchers.
- To maintain the proper care and cleanliness of tableware and serving equipment, handling both in a manner that minimizes breakage.
- Always maintain a clean and sanitary work area.
- To follow all company policies and procedures.
- To immediately report all suspicious occurrences and hazardous conditions.
- To always maintain the cleanliness and safety of work areas.
- Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
- To attend all mandatory meetings as directed.
- To perform other tasks, including cross-training, as directed.
Who You Are
- Excellent interpersonal skills and the ability to work well with co-workers and the public.
- Possess a courteous, friendly and professional manner.
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
- Able to work well under pressure and handle multiple tasks at once.
- Must be organized, efficient and meet high quality standards for service.
- Willingness to go the extra mile.
- Must be punctual with regular and reliable attendance.
What’s In It for You
- Generous health, dental and vision insurance, plus 401K.
- Comprehensive onboarding and training plan to set you up for success.
- Coaching, feedback, and mentorship to develop yourself and your team.
- Personalized development plan to fit your individual role and career goals.
- Leadership courses to improve your personal and interpersonal effectiveness.
- Monthly fitness and transportation credits.
- Unlimited PTO and 9 paid holidays.
- Opportunities to volunteer and give back to our local communities.
- Paid Parental Leave.
- Tuition reimbursement opportunities – when you grow, we grow!
Non-Negotiables (Our Core Values)
- SERVE OTHERS.
- LIVE 360.
- BUILD A POSITIVE TEAM.
- COMMUNICATE.
- BE WILDLY PASSIONATE.
- TAKE OWNERSHIP.
- LEARN INNOVATE.
- EMBRACE CHANGE
As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels’ community.
We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related.
Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
This position will require moving at least 50% of the time and lifting up to 30 lbs.
Salary : $18 - $20